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Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

- Manage all 3 social media platforms, including Hotel Facebook Page, LinkedIn Page, and YouTube Page. Direct content strategy and produce posts every week for these channels. - Run targeted ads for room packages, promotions, and events. - Provide customer support and order confirmation consultation through social media messaging. - Oversee and generate content for all 5 hotel websites, ensuring the accuracy of promotions and information. Build the new narrative website for Hotel based on the customer journey.- Deliver feedback on customer reviews across 10 OTA channels in partnership with the hotel. - Results: Achieve 200K organic reach monthly, advise an average of 300 customers monthly on the fan page, generating an estimated revenue of 4 billion VND during the Mid-Autumn Festival season. Gain 350 new followers on LinkedIn Page.

Ho Chi Minh City, Vietnam

- Create weekly posts to comfort and heal young people. - Build multi-podcast scripts and post captions around the topic of Gen Z's problems.- Research and analyze customer insights to execute ideas.- Achievement: average 100 likes/post.

Ho Chi Minh City, Vietnam

- Together with the team to research insights and propose implementation ideas for 4 episodes broadcast on the On Mic platform.- Take responsibility for the seeding content and post captions of the episode.- Browse broadcast scripts. Join the team to exchange broadcast content with guests such as Miss Earth Phương Khánh, Content Creator TruyD, and Author Là Trang.- Results: Attracted 93,773 reach with 415 new followers. Project episodes attracted a total of 1,214 attendees via the OnMic platform.

Ho Chi Minh City, Vietnam

- Contribute research insight to the competition, topics on mental health, and contribute to contest topic.- Build content for contestants: create registration forms and necessary documents, use MailChimp to connect and notice information to more than 400 contestants, execute informative posts for contestants, and create posts to inspire contestants.- Support posting and managing S Communications fanpage, answering questions about the contest via fanpage.- Build, manage and track voting portals.- Manage the presentation of the 15 finalists to match the show's Session Outline.- Results: attracting and managing 75 teams of more than 400 participants.

Ho Chi Minh City, Vietnam

- Be responsible for creating content and visuals for 5 internal group communication posts.- Utilize Mailchimp to connect with and send event information to organization members.- Support the event team during the event day and collect feedback from attendees post-event.- Achievement: On average, receiving 102 reactions per post, successfully attracting and managing an online event with over 120 participants (the most successful internal event of the year).

Ho Chi Minh City, Vietnam

- Planned content and devised implementation strategies for the entire product line to attract candidates to recruit collaborators.- Wrote captions for Facebook posts and scripted podcasts (the main product).- Results: Generated over 12K reaches, 709 reactions, 312 likes fan page during the campaign, and received nearly 100 job applications.

- Conducting research and developing insights into the target audience to implement a communication strategy for the Podcast amidst the ongoing Covid pandemic.- Accountable for podcast script development and writing captions for posts.- Results: Attracted 46,500 reach with new 85 followers during the campaign.