•Facilitating the automation of manual processes to boost efficiency•Developing guidelines, documentation, and workflows to enhance productivity•Complex analysis design and execution, along with the ability to derive insights from data and transform them into actionable recommendations.•Implementing enhancements to improve the seller and customer experience.•Optimizing product titles, filter values, and descriptions according to SEO search volumes to increase sales.•Identifying shipping gateways, tracking performance through monthly meetings, and negotiating annual pricing agreements.•Developing fast delivery schemes to increase same-day sales volume.•Conducting audits of the call center, improving employee productivity, preventing fraud, and redesigning call center agent screens for efficiency.•Establishing collaborations with companies for corporate sales, creating a corporate culture, and becoming the preferred gift company for special occasions.

at E-Commerce department, womanwear category;• Making weekly and monthly site campaign plans. Also planning extra daily campaign.(hourly offers, basket discount)• Following the casual, vision and modest lines and publishing them out site(lcw.com) simultaneously. • Preparation of online special collections with buying team. (sustainable producst, PU lines, The monkeys collections)• Leading and following all Marketplace partnership (with Trendyol, Morhipo, Modanisa.com, Hepsiburada)• Following Egypt and Morocco online operations. (sales&profit, stock, return units, to decide campaigns)• B Brand Process; new brand added, planning of annual stock purchase, brand marketing on site, following sales and stock, weekly discount work.

at Shoes&Bags Category;• Planning product ranges and preparing sales and stock plans• Maintaining a comprehensive library of appropriate data;• working closely with operation, marketing, planning staff and department heads to decide about purchases• Forecasting profits and sales, and optimising the sales volume and profitability of designated product areas;• Planning budgets and presenting sales forecasts and figures for new ranges;• Controlling stock levels based on forecasts for the season;• Using specialist computer software (Tableau), for example to handle sales statistics, produce sales projections and present spreadsheets and graphs;• Monitoring slow sellers and taking action to reduce prices or set promotions as necessary;• Gathering information on customers' reactions to products;• Analysing the previous season's sales and reporting on the current season's lines;• Making financial presentations to senior managers;• Identifying production and supply difficulties and dealing with any problems or delays as they arise;• Training and supervising junior staff

at Shoes&Bags Category;• Coordinating campaign preparation process with suppliers and planning campaign process• Ensure broadcasting campaign correctly and on time • Sales and inventory tracking and reporting to manager• Arranging coordination between suppliers and other departments for campaign process

The process of operations management of Sanal Market • to organize the weekly capacity planning process of all stores• contribute to the necessary feasibility studies for stores to be opened• to keep under control the compliance with hours of daily deliveries to shops, to avoid delays• Confirmation of all orders attached to the system, cancel, postpone, to realise the transfer process

Industrial Relations in the Department of Human Resources;• Prepare the return to recruitment of social insurant• Enter the absenteeism of employers to SAP system (ex:reports,anual leave,unpaid leave)• Taking an important role on the process of approve the insurance premium of employers at SSI e-declaration system• Approve the monthly premium and service declaration on internet environment

• Communicated with a multinational group of people on HR matters• Responsibilities included ordering the employees' files, editing the daily HR reports of the company, editing the overtime schedule of the employees, management of the employees' residence and work permissions