Risk and Compliance Unit, Fraud and Risk Manager

Examining customer dispute letters, investigating CPP for fraudulent credit card usage, monitoring suspicious credit card transactions, creating new suspicious transaction rules for ensuring optimization effectiveness of fraud department, organising training programmes for new beginner personnel, analysing the affect of fraud prevention actions on customer experience and improving solutions for this.

Monitoring suspicious credit card transactions and taking actions on the fraudulent cases, investigating customer dispute letters

producing credit card authorization codes manually and giving them to POS customers and banks. Executing all the credit card authorization requests come from domestic/international banks, POS customers