Tuğba Kavak Email & Phone Number

Istanbul, Turkey

İstanbul, Türkiye

İstanbul, Türkiye

• Ensuring customer satisfaction and managing customer relationships
• Providing solutions tailored to customer needs and increasing customer loyalty
• Evaluating customer feedback to improve service quality
• Analyzing customer usage data to optimize customer experience
• Coordinating with internal teams to develop quick solutions to customer issues

• Responsible for communication activities in all areas of the brand.
• Organizing communication activities within the organization.
• Carrying out corporate event and corporate identity studies.
• Managing social media activities.
• Experienced in employer branding, internal communication and brand management processes.
• Updating the contents of all digital and print promotional materials.

• Responsible for companies' advertising activities.
• Planning all advertising activities of companies
• Managing customers' Google Adwords, Yandex Direct, Facebook Ads, Instagram Ads and TikTok Ads.
• Using performance marketing tools in Google Analytics and Yandex Metrica and preparing monthly/annual reports.
• To share valuable, reliable, and up-to-date information about the market.
• Compiling data-driven analytics and making recommendations for improving lead generation and lead generation performance.