• In nine months, led a turnaround to grow revenues by 173%, resulting in the highest quarterly earnings and double-digit growth thereafter. Reporting to the CDO, I am accountable for all the technology behind conns.com and badcock.com, with a mandate to rapidly scale the online business with predictable, reliable software engineering best practices. o Recruited an A-team and brought in software engineering best practices and culture (Agile, DevSecOps) with minimal budgetary variance. o Upgraded Adobe Magento and integrated several capabilities (AI search, fraud, merchandising tools, credit rebuild) to improve conversion metrics. o Rebuild credit and bill pay to support multiple lending options integrating with Synchrony, ACIMA, American First Finance, GDS, FiServ, Prove, and ACI.• Conducted technical due diligence for acquisitions and integrated them after the $1.9B merger.• Reduced TCO by re-platforming to MACH (BigCommerce, Cloudinary, Klevu, Algonomy, Signifyd, etc.)• Launched one of the world's first GenAI based product questions and answers conversational commerce implementation.

MACH Ambassadors are expert advocates (appointed by the Industry body MACH Alliance) who promote and support the adoption of MACH principles (Microservices, API-first, Cloud-native SaaS, and Headless) to help organizations implement flexible, scalable, and future-ready digital architectures. I am a frequent contributor and speaker at industry events. Honored to be a finalist for the "MACH Contributor of the year 2024" global award.

Digital, Omni-channel, marketplace strategy, solutioning, and delivery for Retail & CG clients, growing new revenues.• Delivered double-digit top-line growth, 60% call deflection and 97% CSAT in under a year for a $2.5B BU @ PepsiCo. Launched the green field Omni-channel B2B commerce eco-system in 9 months on SAP commerce and Azure clouds with 20+ integrations. 8 rapid releases expanded it to multiple BUs and geographies.• Grew practice in the portfolio from scratch to $50+MM/year, managing 500+ delivery org.• Positioned our practice as a leader working with Forrester and IDC.• Program director for a luxury retailer's internationalization initiative for China (Mandarin), launched in 5 months • Led release management and agile transformation for large home improvement retailer• Led Magento 2 enterprise implementations and migrations (both B2C and B2B)• Led several ATG and WCS platform upgrades and enhancement projects in fix-bid and T&M models.• Multiple monolith-to-micro-services migration experiences.

Responsible for end to end delivery of clients primary storefronts on the Amazon Webstore (a multi-tenant SaaS) platform and ongoing relationship management. Won Awards for launching over 43 large clients under a 58 days median time to launch goal.Managed the product earlier to optimize it so sellers can launch a fully functional webstore in a few minutes. This brought down the cost of client implementations by 60% for larger clients and helped zero cost /touch provisioning for thousands of individual sellers.

Patented Near-natural Language Programming and knowledge representation technology that can be used as a communication medium for XAI (eXplainable Artificial Intelligence)

Facilitated "dividing and conquering" the "big-picture" to lay out the technology roadmap. Strategized the integration of Customer Information of WFF into the common enterprise system resulting in a net growth of about 20%.