Twana Cooper Email & Phone Number

Beaumont, Texas, United States

Revolutionize transportation and logistics within the liquid bulk industry through Kenan’s national scale, who is advanced in technology. Nominated by team for influence due to creating a fluid work environment.🔶Face and voice of organization for 38 drivers, owner operators and 11 terminal staff; communication with civilian population, local community, DoD and contractors🔶Engage local customers to drive growth and enhance relationships🔶Provide effective training, support and leadership to 32 total direct reports, including terminal staff🔶Monitor performance of all drivers to ensure safe and incident free delivery of every load🔶Develop and mentor staff through ongoing performance evaluation, constructive feedback and corrective action plans as needed; conduct formal performance reviews on annual basis🔶Ensure maximum asset utilization through adequate staffing and proper equipment maintenance🔶Work closely with Safety and Compliance departments to ensure timely hiring process🔶Participate in forecasting terminal performance; monitor performance and take corrective action to meet expense and financial forecast🔶Promote and develop safe work behaviors through effective communication, implementation and follow-up of company’s safety programs and objectives🔶Ensure drivers attend required safety meetings and training programs and the safety values of the organization are carried out by all associates; delegate responsibility

Nederland, Tx

Accountable for inventory cycle counts and accuracy, receiving of inbound bulk of raw materials, maintaining supplies for daily use. Coordinated bulk load’s paperwork for Delivery Techs according to DOT requirements. Performed delivery inspections of offloading procedures of drivers at customer’s site. Acted as a backup Deliver Tech and Loader when needed to make deliveries and load trucks. Prepare and review staffing reports, shipping & packaging reports, address technical failure and attend all meetings.

Nederland, Tx

Coordinated bulk load's paperwork for Delivery Techs according to DOT requirements. Performed delivery inspections of ChemTreat's offloading procedures of drivers at customer's site. Acted as a backup Delivery Tech and Loader in the plant when needed to make deliveries and load trucks.

Beaumont/Port Arthur, Texas Area

Bulk delivery driver responsible for maintaining log books and delivering Hazardous and Non-Hazardous chemical to plants, steel mills, hospitals, etc. Navigated different areas of the country to make on-time deliveries. Provide constructive feedback. Ensure maintenance of equipment as needed.

Houston, Texas Area

Responsible for moving and unloading bulk chemical freight with 48 states and Canada in accordance to DOT regulations and Schneider's safe practices.

Silsbee, Tx

Performed as a liaison between clients and nursing personnel to ensure the clients were taken care of when substitutes were needed. Responsible for reviewing and approving payroll for several regional offices with extensive data entry.

Beaumont/Port Arthur, Texas Area

Received inbound inquiries in a call center for a major utility company. Assist customers with billing questions and helped set payment arrangements, if needed. Averaged over 80+ calls per day.