I help companies that sell online improve conversion and customer satisfaction. Well-known brands like T-Mobile, Play, Very, Spotify have been using the product I've built - UseItBetter - to gain insights, run experiments or personalise their websites. It makes me proud as a founder, but also confident that we can deliver great ROI for you too, regardless how big you are. --Lukasz has been working in digital space for over 10 years pushing the limits of human-computer interaction and online communication. Passionate about analytics and User Experience Lukasz co-founded UseItBetter, the analytics and experimentation platform that enables companies to understand why 98% of their users never turn into customers. Lukasz's goal is to replace the first generation Customer Experience Analytics (CX) / Customer Experience Management (CEM) tools like Clicktale or Tealeaf with a platform that allows for more scientific research process that involves qualitative and quantitative analysis followed by experimentation. The approach introduced by UseItBetter has been widely adapted by enterprises that are both data and customer driven including some of the largest online retailers (Shop Direct), banks (Credit Agricole), insurance companies (Axa), telcos (Play) and others.Specialties: analytics, user research, UX, CRO, BI, design, user experience, creativity, team management, art direction, advertising,
Listed skills include User Experience, Analytics, Start Ups, Art Direction, and 10 others.