Heading Port and Harbour Service in Port of Taichung with extended support to APAC projects.Main responsibilities are port logistics, site and resource planning, relationship building with authorities, sub-contractor management and SAFETY.

To initiate and develop key aftermarket accountsTo managing existing portfolio

Responsibilities Service Level Agreement owner for all New Zealand Ports. Analyze terminal operational performance to provide insights to optimize network and costalschedule line up. Ensure seamless communication between regional office, country office, vessels andterminals in scope. Maintain exceptional schedule reliability for own operating vessels. Represent a resources provided to terminal for improvements and enhancement plans. Establish, maintain and develop relationship with stakeholders in terminals and lines. Being a focal point for country office in related to terminal operation related initiatives.Achievements Drafted and had SLA signed off between Maersk Line and Port of Tauranga. Drafted and had SLA signed off between Maersk Line and Port of Otago. Built SLA KPI consolidation and validation procedure.

Responsibilities Day to day follow up on operational procedure compliance. Closely planning resource (equipment/staff) to achieve productivity and budget target. Initiate operational improvement plan, includes budget/requirements, process mapping, timeline. Bring IT technology and software skill to improve staff’s productivity. Managing and enhancing Inland Container Depot delivery at gate and yard level. Leading and coaching departments of 60 staff.Achievements Reduce EDI (Electronic Data Interchange) delivery time from one day to real time. Increase Inland Container Depot delivery capacity by 54%. Introduce equipment dispatching by RDT (Radio Data Terminal) in yard to improve the accuracy and efficiency of yard operation. Maintain data integrity and productivity with terminal volume increased by 25%. Gate truck turn time reduced by 20%

Responsibilities Managing IT related activities, including implementation and enhancement, within APAC region. Ensure quality service is delivered by outsourced IT support. Assisting and follow up on external benchmarking criteria and action plans for APAC terminals. Seeks out Business Process Outsourcing opportunities to maintain service level with adequate cost.Achievements Implementing outsourcing of IT support to Global Service Center for Shanghai office and Japan. Finalizing regional external benchmarking into score-card mechanism. Monitoring and control IT budget over Asia Pacific region to achieve cost saving target.

Direct Reports: 4Responsibilities Directs SOGESTER IT operations and projects within the constraints of scope, manpower, quality, time, and cost to deliver specified requirements and meets customer satisfaction. Ensures all system and/or communication solutions implemented are governed by global agreement and corporate security standards. Manages and maintains back-up and disaster recovery plans and implementation. Seeks out best industry practices to ensure continuous improvement in the IT area. Manages business software and hardware and ensures standard procedures are in place for above. Directs and designs the implementation of new technologies to improve efficiency of operations and enhance user satisfaction  Ensures vendor contacts and SLA (Service Level Agreement) are monitored and reviewed timely. Controls and monitors the IT budget. Plans career development for direct reportsAchievements Maintains IT services running at minimum available local resources. Administration of Terminal Operating System (TOS – NAVIS) and Terminal Administration System (TAS – NAVISION) to fulfill business requirements. Maintains run-time of TOS and TAS above 98%. Maintains run-time of network infrastructure (internet/intranet) above 99%. Setups and customizes various EDI (CODECO/COARRI/BAPLIE/MOVINS) to meet customer’s requirements Implements CISCO Voice over IP environment Implements surveillance and access control system for IT facilities Managing share drives by “SharePoint” to enhance user interface and data security

Direct Reports: 12Responsibilities Ensures highest levels of productivity, while adhering to safety and quality standards in compliance with procedures of APM Terminals and Sogester. Leads and coaches operation and planning team members to maintain discipline and inspire morale. Organizes team to structure tasks and goals to establish course of action daily. Executes daily tasks with considerations for high productivity and efficient utilization of equipments and stevedore. Coordinates with the management, port authority, and shipping lines to manage best berthing scheme to optimize berth utilization, customer satisfaction and profit. Manages and supervises day to day internal and external communication. Ensures data quality within terminal operating system is well maintained and continuously up to date. Provides regular process control checks and initiates and supports performance improvement activities. Measures and displays “key performance indicators” as identified by senior management on a regular basis. Maintains and enhance relationships between departments. Promote good business relationships among external/internal customers and vendors. Plans career development for direct reportsAchievements Implements terminal operation system (TOS) from zero-computer environment within two months. Coaches employees from old port with modern methodology in terminal operation and planning. Initiates, reviews, and finalizes operation planning procedures. Integrates and organizes all operation related statistics in order to provide overview of daily/weekly/monthly KPIs to the management. Maintains TOS data integrity from 20% while taking over the port to more than 90%. Formalizes operation practice for RORO vessel, vessel with ship’s crane, vessel with gantry crane by using TOS. Map out weekly berth scheme for operational resource planning

Direct Reports: 4Responsibilities Manages distribution of yard equipments to minimize truck turn time and maximize crane production Acts as major contact for internal/external customers Plans career development for direct reports Ensures truck queue is completed before Customs closure Ensure reported near misses are handled properly and documentedAchievements Leads system department with 3 direct reports to maintain 98% data accuracy in EXPRESS and RKEM Manages 11 dispatchers to achieve KPIs for 20 minutes truck turn time and 35 moves per hour gross production Frames safety plans, including safety organization, safety policy, and safety process for different departments and sub-contractors Constructs ISPS Code (The International Ship and Port Facility Security Code) port facility security plan draft to port facility security officer Centralize near-miss report and present status to the management on weekly basis

Joined the company right after taking over the operation of the port to implement Terminal Operating System within 6 months. One year later, the team successfully convince the shipping lines to cancel congestion fee applied to Aqaba Port.- Leads over 40 planning and operation supervisors to achieve KPIs from the management, which include production, truck turn time and vessel anchorage hours.- Operation process mapping and formalizing- Introduces pre-gate and documentation concept to simplify gate transaction and reduce document verifying time

I was employed by Maersk Taiwan as Magnet 2001 trainee.Company arranged me to rotate in all gate/cfs, yard, and marine departments to be familiar with shipping and container terminal business.