Wen Xuan Chew Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Designed for Pinxin Vegan & Wholey Wonder social media contents for campaigns, inclusive of Facebook Ads, Facebook Albums, and Facebook post.• Provided design & graphic support in managing Instagram Feed for Wholey Wonder and Wholey Wonder Damai.•Created presentation deck collaboratively with teammates for Gaia Eats•Worked using AI platforms such as Midjourney, Photoshop Beta & Chat GPT Dall-E in prompting photos and enhancing photos for designs needed.Campaigns & Projects involved: Pinxin Vegan: 2023 Parent's Day, Merdeka Day, 11.11, 12.12; 2024 CNY PoonchoiWholey Wonder: 2023 May Relaunch, Christmas Box; 2024 New Year's Box

Ipoh, Perak, Malaysia

• Managed design support for social media marketing team on all clients’ social media accounts (Facebook & Instagram)• Worked collaboratively with marketing team and founders of Restaurant Cordon Bleu in understanding and aligning content with the art direction for their Franchising Ads on FB & successfully achieved 5 New Franchise Opening in less than 6 months. • Created and completed PPT decks design for 2 major clients, presented by C-level management.• Developed creative print designs for 2 F&B clients, inclusive of marketing materials such as business cards, menus, posters, banners, and product packaging aligned with each company’s corporate theme while ensuring maximum brand awareness among target audience.

Selangor, Malaysia

Selangor, Malaysia

• Managed stakeholders affected by MRT Line 2 – Putrajaya Line - Project Package V209 alignment for elevated track and station works along 16 Sierra & Cyberjaya North Station.• Attended and resolved complaints from public & stakeholders through MRT Complaint Management System (CMS).• Achieved and maintained monthly KPI at 98%-100% for complaints resolved over CMS within timeline given.• Produced, maintained and updated 3 months look ahead PR Action Plan for all works related to V209 on construction notices and traffic announcements on a monthly basis.• Drafted construction notices and traffic announcements for publication.• Created and maintained lists of stakeholder and liaison contacts.• Planned, organized and executed 2 major Stakeholder Engagement Briefings for Phase 1 and Phase 2 MRT Construction of Project Package V209 with Project Delivery Partner – MMC Gamuda; Created and completed design of presentation desks for each briefing, presented by C-level management.

Ipoh, Perak, Malaysia

• Key in product orders for Merck Sdn. Bhd. across 4 countries (Malaysia, Singapore, Philippines and Sri Lanka) with company’s purchase order system.• Monitored delivery timelines of all product orders and coordinated with cross-functional departments across the company (Planning, Purchasing, Production, Packaging and Logistics) in improving the order fulfilment process.• Provided pre, during and post-sales support to potential, current & existing corporate clients and customers. • Attended to queries and complaints from clients and customers.

Bachelor’S Degree, Communication And Media Studies, First Class Honours Degree With Overall Average (%) Award - 72.87

Activities and Societies: Vice President of Sun-U Korean Club 2014Course: BA (Hons) in Communication, majoring in Advertising Design

Diploma, Mass Communication/Media Studies, Distinction With Cgpa 3.67