Timothy W. Email & Phone Number

Dallas, Tx, Us

▪ Manage hardware/software procurement and maintenance for specific Information Services business solutions.▪ Collaborate with leadership to quantify, qualify and ensure client, business and project requirements are met.▪ Interpret contracts, software distribution practice, asset data integrity, budget, leasing and payable procedures.▪ Ensure process aspects meet audit requirements; involved in license compliance and basic financial planning. SELECTED ACHIEVEMENTS:▪ Work with supply chain to lead lifecycle process from procurement through payment as a key solution resource.▪ Managed a multi-million dollar operation, e.g., forecasted, tracked, and analyzed budget variances vs. actuals.▪ Analyzed comparable hardware/software options and vendor capabilities for cost effectiveness and efficiency.

Chicago, Il, Us

▪ Developed, validated and documented processes and system design changes;▪ Managed and completed projects and applied standard project management concepts e.g., budget and cost control, timelines, quality execution. SELECTED ACHIEVEMENTS:▪ Recognized for accurate operational analysis, data, document requirements, reporting, and thorough research.

Dallas, Tx, Us

▪ Data Analyst / Revenue Assurance, analyzed customer purchasing/invoicing processes and procedures to generate revenue, recover losses, and produce seamless billing operations.▪ Participant in process improvement; adapted technology, aligned cost quality and efficiency to corporate goals.SELECTED ACHIEVEMENTS:▪ Increased customer success; ensured customer billing accurately reflected purchase of products and services; recognized for improving processes, procedures, documentation and electronic services in collaboration with IT.▪ Researched, analyzed and determined root cause of issues; recommended means to resolve, prevent and/or eliminate recurring issues; collaborated with management and key clients to significantly improve processes.▪ Analyzed method, process and procedure; eliminated unnecessary steps, reduced costs, increased efficiency.▪ Determined network underperformance areas in need of improvement and new or existing product support.▪ Consulted on improving financial operations; researched, managed, and advised on new audit developments.

Dallas, Tx, Us

▪ Conducted User Certification Testing to improve project management, development and execution processes.▪ Managed testing; recorded findings; analyzed data to ensure precision and integrity of evidence-based results.SELECTED ACHIEVEMENTS:▪ Developed project-specific test criteria and procedures designed to find, reduce and eliminate product defects.▪ Led project test team; ensured system features are fully tested and in alignment with design and expectations.▪ Coordinated Customer Satisfaction surveys; hosted ‘Lessons Learned’ meeting at conclusion of project testing.▪ Authored Project Reference Manual; included methods and procedures specific to usage by the audit owner.

Dallas, Tx, Us

▪ Researched and analyzed revenue issues; identified and improved areas of operational underperformance.▪ Advised on new audit development and risk exposure; improved accuracy, accountability and data reliability.SELECTED ACHIEVEMENTS:▪ Determined root cause of defects; worked with IT, finance, accounting and customer relations to optimize best solutions; ensured transparency to customers; improved operations and increased customer satisfaction.▪ Managed projects from research to design and development, as well as successful user training and handover.

Dallas, Tx, Us

▪ Defined logical requirements and routines for system upgrades and enhancements in alignment with rapid change management within AT&T’s corporate IT governance system.▪ Provided significant input to meet enterprise initiatives and solutions for hardware/software development.SELECTED ACHIEVEMENTS:▪ Managed projects from research to design and development of user training and handover.▪ Reduced costs by designing coding and executing in-house printing of invoices; reduced costs and improved team communications, efficiency, time management.

Negotiated commercial insurance for corporations, law and accounting firms, extensive statistical data and financial analysis, claims history, and type of business leading to negotiation of Directors and Officers (D&O), professional liability, accountants and attorney liability insurance coverage, including terms and conditions.

Certificate, Computer Career Program (Ccp)

Bachelor Of Science, Finance