Troy Westerby Email & Phone Number

Fenton, Michigan, United States

Handle price related changes for Loan OfficersLock loan Interest RatesSend Disclosures for changes related to borrower impactMaintain relationships with InvestorsManage company marginsManage vendor relationshipsBid closed loan pipeline on a day to day basisQuote loan scenarios

Auburn Hills, Mi

Hired in full time upon completion of internship.- Work with Dell infrastructure hardware - SonicWall, SonicPoint - Manage on-boarding, maintenance, tasks, off-boarding of 80+ users in Office365- Experience in Windows Server components - HyperV, Virtual Machines. Windows Server 2012R2- Manage on-boarding, maintenance, tasks, off-boarding of 80+ users in Active Directory and User Profiles- Some experience in Group Policy- Built and maintained some small scale Power BI Reports- Some experience in Power BI- Managed the opening of multiple satellite offices – IT and Facility related- Support 80+ end-users in multiple satellite offices with IT-related problems in a responsive and service oriented manner- Setup, management, and maintenance of IT-related equipment- Manage time and projects effectively- Assist with putting processes in place to maintain a stable network environment.- Training staff with IT related equipment- Assist the IT director with project work to grow the technology infrastructure of theorganization- Assist with the troubleshooting, installation, and implementation of systems.- Provide input and recommendations to the organization surrounding hardware andsoftware technologies and how these technologies can assist the business being especially proactive with new technologies- Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily- Maintain hardware and software maintenance agreements to ensure integrity of operations processes- Work closely with outsourced supplier to make sure the company gets maximum value from this partnership- Assist with the maintenance and upkeep of the company’s facilities

Auburn Hills, Michigan, United States

Auburn Hills, Mi

-Assist with help desk calls, scheduling, and tickets.-Basic end-user support to prevent customer service delays for basic technical issues.-Perform computer imaging, staging, and installation.-Assist in the maintenance of IT standards and documentation.-Construct physical network infrastructure.-On board & off board new and terminated employees-Configure new machines with company software and join to domain-Troubleshoot networking problems-Manage devices on current network infrastructure.

Goodrich, Mi

-Supervised and managed all personnel activities of 8+ employees, including hiring, termination, performance evaluation, coaching, and training. -Coordinated merchandise purchasing activities and receipt of goods. -Facilitated the execution of all golf league tournaments and outings. -Managed leagues which consisted of 300 players weekly.

- Managed Leagues that consisted of over 950 players weekly. - Managed active outing schedule, consisting of over 40 tournaments a season. - Responsible for the overseeing of pro shop and outside operations. - Responsible for merchandise sales, ordering and receiving hard and soft goods.- Managed schedules for more than 10 employees weekly.