I was the opening Chief Enthusiast for the Canopy Portland | Pearl District Hilton’s new lifestyle brand.

Open the property and manage day to day sales and operations of Full Service All Suite Hotel, including Sprigs Grille and Lounge and first class meeting space.

Functions as a strategic business leader of property operations and acts as General Manager in his absence. Areas of responsibility include Front Office, Bell Staff, Gift Shop, Housekeeping and managing the relationship with our third party parking vendor. Position works with direct reports to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. Ensures operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

Led team as we promoted and sold Washington County, Oregon as a desirable tourism related destination, provided vision and strategy of the organization as well as managed the day to day operations, acted as the main liaison between the organization and county government

In addition to my duties as a hotel GM, I led the sales and marketing efforts for the organization, assisting with hotel openings, and properties struggling to meet STR and revenue goals.

2010 Recipient of J. Willard Marriott Award of excellence. Led 106 all suite hotel with 30 employees. Opened the property. Responsible for overall leadership and casting vision for the hotel, including sales, front office, engineering and housekeeping. Hotel received 2009 Chairman's Award for highest overall guest satisfaction in the brand. 2007 & 2008 Hotel of the Year for SpringHill Brand. 2007 Service Excellence Award Winner. 2006 General Manager of the Year for SpringHill Brand. 2006 Community Service Hotel of the Year. 2005 Gold Hotel. 2004 Opening Hotel of the Year Award. 2008 - Awarded Oregon Lodging Association Inn Keeper of the Year. 2007 - Recognized as 75th Anniversary Award of Excellence recipient from Washington State University.

All-Suite hotel with 3000+ square feet of meeting space. Responsible for leading team of four account managers, three event staff, and support staff. Together we worked to generate revenue for budget of over 6 million. Served on sales and marketing committee for Travel Portland.

Managed sales, marketing and event efforts of inside and outside sales staff. Solicited and assisted clients in making meeting and sleeping room arrangements. Managed sales effort for 413 rooms in Hillsboro Market.

Started managing housekeeping and meeting room service staff for 155 guest rooms, and 1,200 square feet of meeting space. Developed catering menus for sales to use in selling meals to clients. Added restaurant to responsibilities in May 1999.

Managed six departments with in front office of 503-room hotel. Responsible for staying on budget and achieving high levels of guest and employee satisfaction.

Opened Residence Inn as Front Office Manager in 1994, responsible for setting up policies and procedures to run 122 all suite hotel. Managed 24-hour staff including reservation staff. Added Courtyard front office to responsibilities in 1996 for pre-opening and opening of hotel. Both hotels achieved top recognition for outstanding guest service. 1996 - Named Front Office Manager of the Year for Residence Inn by Marriott.