Thomas Whalen Email & Phone Number

New York, NY, US

Bethesda, Maryland, US

- Assist guests with booking and reservation inquiries, helping them choose the best accommodations and confirming their reservations- Process guest payments and keep accurate transaction records, ensuring everything complies with hotel policies and procedures- Handle over 30 guest calls daily, providing prompt assistance and resolving customer issues.

- Amassing tens of millions of organic hits through strategic collaborations, targeted SEO efforts, effective social media engagement, and comprehensive marketing campaigns-Developing and implementing strategies to increase follower and engagement metrics, successfully growing our social media following from 960 to over 10,000

Bloomington, Indiana, US

-Supported the Head Coach and director of operations with administrative and operational tasks such as planning practices, managing events, recording data, and training fellow employees- Gathered and recorded game-day data such as pitch speed and hitting statistics to help achieve optimal player performance and prepare for upcoming games-

Surrey, GB

- Marketed the business across two counties via diverse social media platforms, acquiring over 20 new clients- Demonstrated excellent time management and communication skills to complete projects within client deadlines, while serving as the primary contact for client inquiries and meetings- Trained a group of four employees on how to efficiently perform.

• Worked alongside the owner to provide clients with flowers and decorations for unforgettable weddings
• Assisted coworkers with event setup and tasks
• Gained insight on how to operate a successful business

New York, NY, US

- Organized a successful event on campus that brought on 20+ new users after strategizing efficient ways to market the Lucra app across campus- Collaborated with two fellow campus ambassadors to maximize brand awareness

US

• Developed excellent customer service skills while ensuring guests had an enjoyable experience
• Managed tasks in fast-paced environments with a willingness to take orders, operate different food stations, set up event

Bachelors Of Science In Kinesiology, Sports Marketing And Management

Education record