Trent White

Trent White Email and Phone Number

Information Technology Leader | Digital Technology Solutions Implementer | Passionate about Customer Support | Digital Asset Management (DAM) Expert @ Macy's
Trent White's Location
Alpharetta, Georgia, United States, United States
Trent White's Contact Details
About Trent White

Versatile Senior Manager with 25 years of IT experience, specializing in Enterprise Systems and Support. Adept at managing complex support environments, mentoring staff, and implementing solutions and process enhancements. Passionate about delivering exceptional service, ensuring seamless customer experiences, and driving technical excellence.Specialties: System Ownership, Team Management, Digital Asset Management (DAM), Content Delivery Network (CDN), Content Management, Process Design, Project Management, Vendor Management, Support, Requirements, Metadata, Critical Thinking, Problem Solving, Process Improvement

Trent White's Current Company Details
Macy's

Macy'S

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Information Technology Leader | Digital Technology Solutions Implementer | Passionate about Customer Support | Digital Asset Management (DAM) Expert
Website:
macys.com
Trent White Work Experience Details
  • Macy'S
    Technical Manager - Engineering
    Macy'S Apr 2024 - Present
    New York, Ny, Us
  • Newell Brands
    Senior Manager - Enterprise Systems
    Newell Brands May 2022 - Jan 2024
    Atlanta, Ga, Us
    Led mission-critical Digital Technology and MarTech enterprise products, overseeing a suite of essential systems including digital asset management (DAM), content distribution (CDN), product information management (PIM), and online reputation management. Managed teams supporting these solutions. Proactively handled resource apportionment and monitored support ticketing systems to consistently meet service level agreements (SLAs).
  • Newell Brands
    Manager - Digital Asset Manangement (Dam)
    Newell Brands Aug 2018 - May 2022
    Atlanta, Ga, Us
    Following the successful Digital Asset Management (DAM) pilot and full roll-out, assumed technical ownership of both the DAM and content delivery network (CDN) systems. Orchestrated end-to-end management of these solutions, including advanced technical support.
  • Newell Brands
    Technical Lead - Digital Asset Management (Dam)
    Newell Brands Jan 2015 - Aug 2018
    Atlanta, Ga, Us
    IT lead for enterprise-wide digital asset management solution implementation. Role encompassed all aspects of the project, including vendor selection (RFP/RFQ), requirements gathering and blueprinting, pilot deployment, full roll-out, and ongoing support. Led the implementation team and aligned with the implementation partner to ensure project success.
  • Newell Brands
    Technical Project Manager - Web And Mobile Technology
    Newell Brands Sep 2010 - Dec 2014
    Atlanta, Ga, Us
    Lead for SAP Portal initiatives and various IT projects. Responsible for architecting and implementing solutions including supporting the successful implementation of SAP ERP across our EMEA region. Monitored support ticketing system and routed tickets to appropriate team members, ensuring that issues were addressed within stated SLA timeframes.
  • Newell Brands
    Senior Analyst - Sap Enterprise Portal
    Newell Brands Jul 2008 - Aug 2010
    Atlanta, Ga, Us
    Lead configurator for implementation of SAP Portal, as part of company-wide SAP ERP roll out. Performed liaison duties between project business teams and portal team, gathering business requirements and translating them into portal solutions.
  • The Home Depot
    Lead Functional Configurator - Sap Enterprise Portal
    The Home Depot Feb 2007 - Jul 2008
    Atlanta, Georgia, Us
    Served as the SAP portal lead for an enterprise-wide HR project, which involved the implementation of SAP Employee Self Service (ESS) and Manager Self Service (MSS). Primary focus was configuring and managing SAP Enterprise Portal. Responsibilities included acting as liaison between business solutions teams and the portal team, gathering requirements, and delivering solutions. Regularly presented portal strategy and provided status updates to project leadership and business teams.
  • Morrison Homes
    Senior Systems Analyst
    Morrison Homes Jan 2004 - Jan 2007
    Scottsdale, Az, Us
    Leader of the continuous improvement portal collaboration team. Managed the company’s SAP Portal instance, providing support to over 2000 external customers. Role involved overseeing multiple portal enhancement projects, with a primary focus on improving user experience. Acted as a liaison between functional analysts and technical developers, translating user requirements into effective business solutions.
  • Morrison Homes
    Web Analyst
    Morrison Homes Aug 2000 - Dec 2003
    Scottsdale, Az, Us
    Played a pivotal role in enhancing the company’s digital infrastructure. Created and maintained the company intranet, ensuring seamless communication and collaboration among employees. Additionally, researched and successfully implemented an enterprise-wide content management system (CMS). As the CMS manager, oversaw content, training, security, and support. Leveraged coding skills to develop ASP-based web applications, streamlining critical business processes.
  • Morrison Homes
    Hardware Analyst
    Morrison Homes Jan 1999 - Aug 2000
    Scottsdale, Az, Us
    As lead support technician, provided comprehensive technical support to 500+ users across nine division offices and 100+ sales offices. Responsibilities included troubleshooting desktops, laptops, printers, scanners, and applications. Additionally, researched and successfully implemented a support ticketing system and hardware asset management software. Also managed the corporate office badge/security system, ensuring smooth onboarding for new hires and establishing security protocols. Actively trained and mentored junior analysts, contributing to their professional growth.
  • Inhealth Computer Services
    Technician
    Inhealth Computer Services Mar 1998 - Dec 1998
    Atlanta, Ga, Us
    Installed medical scheduling and billing software in customer offices. Designed and built custom computers for clients, tailoring solutions to their specific needs. Played a crucial role in establishing network wiring infrastructure at client locations. Responsibilities extended to providing both remote and on-site technical support, resolving issues promptly. Installed system backup hardware and configured reliable backup routines, safeguarding critical data.
  • City Of Carrollton (Georgia)
    Management Information System Analyst
    City Of Carrollton (Georgia) Oct 1997 - Mar 1998
    Carrollton, Georgia, Us
    Provided technical support for city employees, ensuring smooth operations and efficient problem resolution. Took charge of creating user software training plans and comprehensive documentation, leading IT training sessions to enhance user proficiency. Actively participated in the implementation of a Novell network, optimizing connectivity and security. Successfully implemented an enterprise-wide anti-virus solution across all end-user PCs and servers, safeguarding critical data. Established a remote network access solution, benefiting multiple departments and users.

Trent White Skills

Sap Netweaver Sap Erp Sap Hr Sap Erp Enterprise Software Sap Bw Sap Portal Business Objects Enterprise Resource Planning Sharepoint Sap R/3 Sap Implementation Business Process Portals Sd Abap Digital Asset Management

Trent White Education Details

  • University Of West Georgia
    University Of West Georgia
    Business Information Systems

Frequently Asked Questions about Trent White

What company does Trent White work for?

Trent White works for Macy's

What is Trent White's role at the current company?

Trent White's current role is Information Technology Leader | Digital Technology Solutions Implementer | Passionate about Customer Support | Digital Asset Management (DAM) Expert.

What is Trent White's email address?

Trent White's email address is tw****@****ail.com

What is Trent White's direct phone number?

Trent White's direct phone number is +167840*****

What schools did Trent White attend?

Trent White attended University Of West Georgia.

What skills is Trent White known for?

Trent White has skills like Sap Netweaver, Sap Erp, Sap Hr, Sap, Erp, Enterprise Software, Sap Bw, Sap Portal, Business Objects, Enterprise Resource Planning, Sharepoint, Sap R/3.

Who are Trent White's colleagues?

Trent White's colleagues are Gabrielle Burns, Gail Sabir, Amarylis Bidus, Susan Opong, Aundreia Johnson, Robert Kaplan, Cfi, Nirmal T..

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