AeroLeads people directory · profile
Tom Wilson Email & Phone Number
Solutions Architect
at
Thunder
1 work email found
@tracfone.com
2 phones found area 423
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Tom Wilson? Overview
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Quick answer
Tom Wilson is listed as Solutions Architect at Thunder, based in Winter Haven, Florida, United States. AeroLeads shows a work email signal at tracfone.com, phone signal with area code 423, and a matched LinkedIn profile for Tom Wilson.
Tom Wilson previously worked as COO / Director of Digital Operations at Cycle Stop Usa and Associate Director - Software Development at Verizon. Tom Wilson holds Computer Programming, Specific Applications from Colorado Technical University.
Company email context
Email format at Thunder
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{first_initial}{last}@tracfone.com
86% confidence
AeroLeads found 1 current-domain work email signal for Tom Wilson. Compare company email patterns before reaching out.
Profile bio
About Tom Wilson
I am an experienced and well versed Telephony Engineer that specializes in IVR and OmniChannel Technologies while building relationships and providing excellent customer experiences. I specialize in building custom Telephony and CTI solutions to help increase profits and improve our customer's experience when working with our Call Center agents.ACSS - Avaya Experience Portal with Proactive Outreach (3309)ASPS - Avaya Aura® Collaboration Environment (5508)
Listed skills include Ivr, Telecommunications, Software Development, Integration, and 46 others.
Current workplace
Tom Wilson's current company
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13 roles · 24 years
Tom Wilson work experience
A career timeline built from the work history available for this profile.
Coo / Director Of Digital Operations
Current
Jul 2024 - Present
Associate Director - Software Development
Associate Director of Software Development overseeing development of Conversational Channel development.
Dec 2023 - Jul 2024
Sr Manager, Conversational Systems & Agent Desktop Devlopment
Jan 2022 - Dec 2023
Sr Manager, Conversational Systems & Agent Desktop Devlopment
Feb 2020 - Jan 2022
Sr. Ivr Architect
Feb 2017 - Feb 2020
Self Sevice Practice Manager
Oversee Self Service Practice from presales to post implementation. My practice currently includes (but not limited to) Avaya Experience Portal, Avaya Elite Multichannel, Avaya Breeze, Avaya Oceana and Enghouse Communication Portal. I also work with technologies like WebText.
Feb 2016 - 2017
Sr Ivr Developer
Avaya Elite Multi-Channel Implementation and Support, Avaya Experience Portal Design and Development, Avaya ACD Design and Development, Java Web Service Development. Voice User Interface Design, Project Management, and Process Improvement
Sep 2014 - Feb 2016
Team Lead - Ivr / Application Systems Analyst - Specialist
Run a VXML / Java Development TeamWebsphere Message Broker Development and SupportGenesys Voice Portal SupportAdvanced Automated Outbound Contact Solutions Development and SupportContact Center Technologies Development and Support
Jun 2010 - Sep 2014
Specialist Iii, Ivr
Supported a Speech IVR Environment that answered over 1 million calls a day with the following tasks:•24/7 On-Call Support IVR Applications Nortel/Perphonics IVR Avaya ACD Connection to IVR Convergys/Intervoice Speech IVR Clickfox analytics Tibco Middleware Aceyus Realdash Nuance Speech Recognition Speechworks Text to Speech Apache Tomcat Nuance OSDM F5 Networks Big-IP• Application Development: VB.Net desktop applications ASP.net Web applications Web reporting tools Bash/Unix Scripting VXML Development
Nov 2007 - Jun 2010
Developer Ii
Application Development: VB.Net desktop applications ASP.net Web applications Web reporting tools Bash/Unix Scripting VXML Development grXML Voice Grammars Periphonics Peri-Studio
Jun 2006 - Nov 2007
Specialist Ii
•24/7 On-Call Support CCT applications: Nortel/Perphonics IVR Avaya ACD Virtual Hold Technologies Intervoice Speech IVR Tibco Middleware Aceyus Realdash Nuance Speech Recognition Speechworks Text to Speech Apache Tomcat Nuance OSDM F5 Networks Big-IP•Application Development: VB.Net desktop applications ASP.net Web applications Web reporting tools Bash/Unix Scripting
Sep 2003 - Jun 2006
2003 - 2003
3 education records
Tom Wilson education
Computer Programming, Specific Applications
Colorado Technical University
Technical Diploma, Accouting, Business Computer Programming
Ridge Technical Center
Quantium Mechanics
Western Carolina University
FAQ
Frequently asked questions about Tom Wilson
Quick answers generated from the profile data available on this page.
What company does Tom Wilson work for?
Tom Wilson works for Thunder.
What is Tom Wilson's role at Thunder?
Tom Wilson is listed as Solutions Architect at Thunder.
What is Tom Wilson's email address?
AeroLeads has found 1 work email signal at @tracfone.com for Tom Wilson at Thunder.
What is Tom Wilson's phone number?
AeroLeads has found 2 phone signal(s) with area code 423 for Tom Wilson at Thunder.
Where is Tom Wilson based?
Tom Wilson is based in Winter Haven, Florida, United States while working with Thunder.
What companies has Tom Wilson worked for?
Tom Wilson has worked for Thunder, Cycle Stop Usa, Verizon, Tracfone Wireless, Inc., and Arrow Electronics.
How can I contact Tom Wilson?
You can use AeroLeads to view verified contact signals for Tom Wilson at Thunder, including work email, phone, and LinkedIn data when available.
What schools did Tom Wilson attend?
Tom Wilson holds Computer Programming, Specific Applications from Colorado Technical University.
What skills is Tom Wilson known for?
Tom Wilson is listed with skills including Ivr, Telecommunications, Software Development, Integration, Call Centers, Vendor Management, Sdlc, and Vxml.
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