Primary U.S. lead for custom software integrations focussed on increasing revenue and reducing operating costs. I've been working in the software industry for 20 years and have proven product development results in highly competitive markets where operational efficiency is the key to success.

Strategic consulting related to business solutions using custom web application development, software integration, web design, mobile web and applications

Responsible for managing a team of highly skilled software and system engineers for EveryCarListed.com, a well established automotive marketing solutions provider.- Lead design and development of systems supporting large concentrations of Unique Visitors per month- Lead SEO design and implementation to grow unique visitor and conversion numbers on a daily basis- Architects aspects of the web application and supporting systems including all database structure and data warehouse solutions- Implementation of feature design requirements into a suite of user-facing web portals and websites. - Work collaboratively with the design and technical teams, to define functionality, and user experience.

- Led Network Operation responsibility for the Suddenlink nationwide backbone and all services to the customer premise.- Actively worked with regional executive leadership to support operations costs associated with problem resolution.- Team included 35 employees scheduled 24x7x365 as first stop resolution of issues impacting voice, video, and high=speed data services.- Management responsibilities covered tier 2 – 3 network technical support.- Design and operation of network OSS systems including custom software development and integration of commercial systems such as Micromuse/IBM Netcool

- Led the design, development, and deployment of the companies first cross-service node performance tool. Cox field systems use this tool to identify network problems based on statistics from Voice, Video, and Data services.- Led the design, development, and deployment of a BI datawarehouse reporting solution. Won Microsoft’s Business Intelligence Solution of the Year Award (2003).- Led a team to redesign a customer care troubleshooting tool to avoid spending potentially millions on a replacement solution. Redesign was successful and continues to be used today.

- Developed and deployed a sophisticated network management solution using Micromuse Netcool products.- Worked with Customer Support Representatives and Call Center team leads to create and support customer service tools.- Developed reports of all system utilization of 50+ cities as well as maintained a capacity management role for our extensive

- Managed installation, design, and maintenance of networks and networking products for regional companies needing expertise to maintain technological advantage.- Led teams of consultants in diverse working environments to design innovative networking solutions.- Responsible for sales, billing, and payroll.

- Installation, start-up, and managed day-to-day operations of the ISP.- Growth in customer relations and management skills was beneficial to my career.- Gained much-needed UNIX and routing experience.