Twinkle Mathur Email & Phone Number

Twinkle Mathur is a Business Analyst at Tech Mahindra at Tech Mahindra. She possess expertise in management, project management, sql, business analysis, agile methodologies and 6 more skills.

Listed skills include Management, Project Management, Sql, Business Analysis, and 7 others.

• 

  Business Analyst

  Tech Mahindra

  Jan 2011 - Present

  • Raising the User Stories if the functionality is not present on BGS tool. In short suggesting the functionality improvements in the tool.• Produce scope agreement and plan for the deliverables.• Lead and conduct functional testing thereby responsible for certification of product release before user acceptance.• Involved in Proof of concept creation, User acceptance testing in test and production environment.• Encourage best practices and apply them in the team - responsible for functional product quality.• Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same.• Set priority on work product as per the agreed iteration goals.• Tracking of deliverables as per plan to ensure they meet the customer requirements.• Operational readiness testing for the entire contracts that are migrated on the BGS.• Organise the show and tell session after contract migration.• Work effectively with other team members by sharing best practices.• Hands on experience in writing Use cases( UML),Test Execution cases and constructing workflow diagrams and Process Charts.• Experience in New process technology Implementation and training and conducting system and User acceptance Test for Users.• Conducted special projects and studies, either individually, as a participant on task forces or working groups, or as a project Team leader.• Good experience on Client interactions in design walk throughs and in different review discussions on planning the E2E test activities.• Interacts with internal and external stakeholders, IT specialists, contractors, and others to develop and implement optimal technical solutions given time, budget, and cost constraints.• Uses Analytical approach for resolving complex problems in billing area of contracts and suggesting optimum solutions.• Ensures usage of appropriate tools/applications while configuring the contracts on IBB suite of applications.