As CEO and Principal Consultant at ZION TECH, I lead the company's efforts to assist organizations in maximizing their technology use. We cater to clients from multiple countries, focusing on:Innovative Technology Solutions:Architecting, designing, and developing cutting-edge technology solutions and platforms, including web-based applications and iOS/Android apps, deployed to cloud environment such as AWS. Development platforms include both open source and Microsoft-based. Created solutions include wallet solutions, bill payment platforms, e-commerce platforms, SaaS solutions and other applications that solve business problems and optimize processes.Managing the complete application development lifecycle from design to ongoing support, including data migration from legacy systems.Designing and developing RESTful APIs.Fractional CIO/CTO Services:Acting as Fractional CIO/CTO for SMEs and FinTechs.Reorganizing and structuring IT operations, including strategic alignment.Assisting organizations in migrating from legacy systems to modern solutions.Managing vendor selection and implementation of core systems.Negotiating costs and coordinating delivery and implementation based on business requirements and budget.Assisting organizations in preparing for PCI-DSS audits.Information Security:Defining and implementing information security policies and strategies.SWIFT CSP Assessor.IT Advisory:Serving as a trusted IT advisor to CEOs.Technical Consultancy for Global Firms:Acting as a Technical Consultant/Subject Matter Expert on financial risk and anti-money laundering systems for FIS Global, a Fortune 500 company.Successfully delivering multiple projects for global banks.Emerging Technologies:Leveraging emerging technologies such as Robotic Process Automation (RPA) and Large Language Models (LLM) to create innovative and efficient solutions.

Worked as a research student under the supervision of the Production Manager at CDM,collecting and compiling data required for the Master’s thesis as the final step of the MBAprogram pursued from the University of Curacao (former Universiteit van de Nederlandse Antillen). Preparing and submitting thesis proposal and related planning for approval of the company supervisor and the local and foreign academic supervisors.

Reporting to the Managing Director/Chief Operating Officer, recruited to lead and manage a diverse skill-set 15 member IT team that supports internal and external users, managing all aspects of technology including technology operations in a 24x7 environment (Operators, Technical support), Infrastructure (Network, Data center, remote offices, ATM’s), development, vendor management and technology compliance; as well as provide direction and support for IT solutions that enhance mission-critical business operations. Key responsibilities also include creation of business aligned long term strategic and annual operational plans for IT, manage IT audit reviews and undertake corrective action plans, development and maintenance of IT governance policies and procedures that included software – hardware acquisitions, change management, user access management, data backup and off-site retention.Worked closely with the Senior Management of the bank and the decision makers from other departments to identify, recommend, develop, implement and support cost effective technology solutions for all aspects of the organization.

Reporting to the Assistant General Manager – IT, recruited to lead a team of IT professionals responsible for the development, deployment and support of distributed applications across the 4 banks within the MCB group.Headed and managed various medium to complex projects including roll-out of AML/Compliance solutions, loan underwriting systems and investment management application. Recruited and mentored reporting staff, also organized and mandated knowledge sharing sessions for the team to ensure support continuity. Standardized internally developed applications and application related documentations.Instrumental contributor and reviewer for all Distributed applications going through Software Development life cycle (SDLC) including requirements, specifications, development and release. Managed vendor relationships including negotiating acquisition and implementation costs and co-ordinate the delivery and implementation of software and documentation between the bank, vendor and user. Responsibilities included conducting review of vendor invoices, vendor delivered application software and functionality to ensure compliance with the Bank’s framework and standards. Prepared and monitoring project plans for the team, from inception to Integrated System Testing (IST) /User Acceptance Testing (UAT) coordination to roll-out. Established disaster recovery procedures for supported applications.Supported the AGM-IT with human resource management by evaluating reporting staff and creating annual performance appraisal reports and also manage deliverables and expectations of the team.

Served as the Interim Head of IT for six months, managing a 4 member team.Played a pivotal role in the design, development, and implementation of an enterprise-wide Integration rail and Data warehouse solution. This involved creating an integrated data platform that aggregated data from multiple systems, including the timekeeper system, Access control, Payroll platform, and Project Management application, utilizing Microsoft technologies such as BizTalk.Contributed significantly to the digital transformation of Curacao Drydock Company by replacing legacy systems with modern, cutting-edge solutions. Implemented thin client solutions across the enterprise using Windows Terminal Services, facilitating the migration of users from desktop to a thin client environment.

Recruited to transform the outdated IT infrastructure of the organization to highly functional , cost effective and using cutting edge technology.Designed and successfully Implemented thin client solutions across the enterprise using Windows Terminal Services, migrating users from desktop to thin client environment and migrating the domain from windows NT 4.0 to windows 2000 Active directory environment.Key player in designing and implementing internal Mail solution using Microsoft Exchange Server and moving the mail server from externally hosted POP3 server to internally hosted Microsoft Exchange serverDeployed network monitoring system for monitoring the network and devices.

Core member of the team responsible for developing applications to run on Personal Handheld Devices (Helio PDA’s) using C .The Application being developed was designed for the Insurance Industry – to ensure mobility of the insurance agents and simultaneously reduce the timeframe for the insurance companies to receive updated information from the agent from 1-2 week(s) to the same day

Served as the Head of the Technical Support, leading a 3 member team responsible for the support of more than 15,000 clients across the globe. Responsible for the Administration and health monitoring of Linux (Red Hat 6.2) and Windows NT 4.0 Web Servers as well as the Microsoft SQL 7.0 and MySQL Database servers of the Company. Responsibilities included setup of New hosting accounts and email accounts using linux shell commands,troubleshooting/ resolving issues or bugs reported by the clients and co-ordination with the domain registrars for update of DNS servers.