Shannon H. Email & Phone Number

United States

Jacksonville, Florida, United States

• Collaborated across multiple teams to better identify ideal solutions to changing requirements• Participated in the research, documentation, and planning for overhauling a legacy software module to meet updated client requirements and compliance standards• Regularly updated, debugged, and created new features for multiple client-facing modules as a full stack developer

Jacksonville, Florida, United States

• Significantly reduced the time to generate complex data sets for asset management• During onboarding, was able to identify a common pain point in the Angular workflow for new developers. Documented the solution and assisted in onboarding others with gained knowledge• Assisted in the improvement of various asset management modules by coding new features and updating existing modules to meet evolving requirements

Jacksonville, Florida, United States

• Transitioned to Ameritas due to BlueStar acquisition. Migrated to a new team and quickly self-taught more modern technologies to meet team needs• Designed and developed interfaces and API endpoints as part of a new web application for coordinating projects across multiple departments while adhering to the lead architect’s vision and established code structure• Participated in a team-wide effort to refactor and normalize outdated database schemas and business logic to meet evolving… Show more • Transitioned to Ameritas due to BlueStar acquisition. Migrated to a new team and quickly self-taught more modern technologies to meet team needs• Designed and developed interfaces and API endpoints as part of a new web application for coordinating projects across multiple departments while adhering to the lead architect’s vision and established code structure• Participated in a team-wide effort to refactor and normalize outdated database schemas and business logic to meet evolving business needs• Some experience in utilizing Cypress for automated end-to-end application testing Show less

Jacksonville, Florida Area

• Responsible for the development of a headless third party integration system that transferred customer data back and forth between systems securely and safely. This required regularly interfacing not only with internal stakeholders, but also executives from other companies as well as the technical teams from the interfacing company• Designed the UX for and assisted in building a large scale mailing engine within the customer portal to allow administrators to draft, create, and send out… Show more • Responsible for the development of a headless third party integration system that transferred customer data back and forth between systems securely and safely. This required regularly interfacing not only with internal stakeholders, but also executives from other companies as well as the technical teams from the interfacing company• Designed the UX for and assisted in building a large scale mailing engine within the customer portal to allow administrators to draft, create, and send out educational and account notification messages electronically, replacing the expensive physical mail system• Regularly debugged and corrected bug items for, as well as added new features to, legacy software systems. These systems included MVC sites, an ASP.Net site, and old C# headless applications• Regularly shifted gears to work in various technologies due to the scale and demand of the systems, including multiple different ORMs which accessed both MSSQL and Oracle databases Show less

Jacksonville, Florida Area

• Designed and implemented a SOLID web API, utilizing an MVC style service architecture, to act as a backbone and guideline for updating the older systems to newer technologies• Designed and implemented a system to automate recurring customer requests, reducing days of developer effort per task down to just a few hours, to allow for a more expedient turnaround while also freeing up more time for new development• Updated and improved enrollment and demographics modules to be more… Show more • Designed and implemented a SOLID web API, utilizing an MVC style service architecture, to act as a backbone and guideline for updating the older systems to newer technologies• Designed and implemented a system to automate recurring customer requests, reducing days of developer effort per task down to just a few hours, to allow for a more expedient turnaround while also freeing up more time for new development• Updated and improved enrollment and demographics modules to be more efficient and user friendly in customer facing web application• Updated internal logging code across front end ExtJS and backend .NET systems to improve value capturing for faster debugging of customer issues• Discussed requirements for potential new business models and created wireframes, design documents, and detailed research/requirements notes to facilitate decision-making in early design phases of the project• Revised and extended multiple SSRS reports using a mix of BIDS and external scripts to introduce customization, decrease processing time, and improve quality and consistency across web, PDF, and Word formats• Pitched, researched, and implemented various UI and UX updates for certain web functions and customer documents; researched and pitched accessibility concerns for proposed and upcoming projects Show less

Jacksonville, Fl

UI / UX Designer• Created mockups, wireframes, design documents and interaction flowcharts for use by the stakeholders and development team during creation of mobile iOS and Android applications• Designed icons and other art for use in web and mobile applications• Utilized Apple’s human interface guidelines, Google’s material design guidelines, and the WCAG 2.1 accessibility guidelines to adhere to platform and accessibility standards• Proposed and refined task flows and screen… Show more UI / UX Designer• Created mockups, wireframes, design documents and interaction flowcharts for use by the stakeholders and development team during creation of mobile iOS and Android applications• Designed icons and other art for use in web and mobile applications• Utilized Apple’s human interface guidelines, Google’s material design guidelines, and the WCAG 2.1 accessibility guidelines to adhere to platform and accessibility standards• Proposed and refined task flows and screen layouts for new features and projects• Regularly interfaced with development team leads and stakeholders to create optimal designs that both met business needs and were feasible from a development standpointSoftware Developer• Designed and developed new systems for internal enterprise application, including refactoring several core components from old Winforms to more modern WPF, utilizing the MVVM design pattern• Created SLA dashboards for lab and customer service departments to visualize, track, and rapidly respond to tests and tickets, as well as the backend server side services to feed them• Debugged and maintained existing code for internal enterprise application, including refactoring, performance enhancement, and memory leak analysis• Regularly worked with MSSQL to create queries, manipulate data, and generate reports• Became primary maintainer of ASP.NET websites utilized by both domestic and foreign clients• Created detailed notes, diagrams, and other documentation utilized by development team to keep projects organized amid shuffling priorities Show less

Jacksonville, Florida Area

• Designated “fast-track” developer; primarily responsible for handling tasks with same-day deadlines• Created new, and maintained existing, modules/scripts in internal applications to fulfill business needs• Regularly worked in an MS SQL Server environment to generate reports to be delivered to other departments• Compiled comprehensive documentation about existing in-house tools for ease of training new developers, which continued to be utilized for years after leaving the company

Jacksonville, Al

• Responsible for assisting university students in utilizing computer lab facilities• Occasionally responsible for computer lab maintenance

Master Of Science, Computer Science, 4.0

Activities and Societies: Phi Kappa Phi Upsilon Pi Epsilon

Bachelor Of Science (B.S.), Computer Science, 3.78

Activities and Societies: Computer Science Club, JSU Marching Southerners, Drama This degree taught the basics of software development.