• Managing enquiries from initial contact, home 'showarounds', assessment, final decision, admission and post sale support of residents and families• Increased occupancy since being in post and significantly raised the profile of the home within the local community• Built good relationships with London hospital discharge teams in order to generate both direct and indirect leads• Regularly staging major events at the home in order to raise its profile and generate enquiries from the local community• Partnering with third party referrers and domiciliary care providers to generate leads• Maintaining the home's social media profile as a 'shop window' for the home• Working with central marketing team on local programmes to generate leads• Maintaining enquiry database and production of weekly/monthly enquiry reports, KPI's, and admission trackers• Working with the nursing, care, front of house and back of house teams to continually improve service standards in line with client expectations for a luxury care/living experience