I am a performance enhancement executive driving new profitable revenue, new customers, superior service and organizational synergies to gain competitive advantage in products and services, efficiencies, reputation and healthcare revenue cycle management. Working with diverse teams and partners, I create initiatives that ensure margin improvement, customer satisfaction and retention, technology optimization to achieve complex needs and goals, ensure sales productivity and integrity, and satisfy regulatory requirements. Our people are our success. Helping people see their strengths and potential by listening, identifying pathways to growth and future success and celebrating their achievements is a pleasure. I am learning all the time from teams, customers and industry partners providing insights, ideas and information that shape our decisions, priorities and results. Topics of interest include how to: maximize organizational effectiveness, quality, loyalty and product/service alignment by leveraging best practices and continuous improvement methodologies; lead diverse and multi-site teams; manage in fluid or crisis situations; build new business units or product portfolios; win RFPs; develop internal and customer dashboards; analyze and strategize based on market, industry, regulatory and economic trends; share thought leadership; create and sustain winning and constructive cultures; and develop compelling presentations and communications. Areas of expertise include: cash flow improvement; payment integrity; business optimization; commercial, and Medicare and Medicaid reimbursement systems; recovery; clinical and technical denial avoidance and mitigationPlease feel free to reach out to me directly via LinkedIn mail or send me an email at twshorey@gmail.com.