Twyla Mitchell Email & Phone Number

West Palm Beach, Florida, United States

Las Vegas, Nevada Area

Coordinate with marketing team and artist management to strategize for dynamic pricing, including monitoring and analyzing sales by day and sectionUsed analysis of sales data to reposition ticket operations team to provide better, more immediate customer service, while streamlining team with an estimated annual savings of over $50,000Created more efficient.

Santa Rosa, CA

Presented at multiple ticketing conferences, on topics including how to react to disaster/disaster pre-planning and best practices for dynamic pricing Fundamental member of committee for implementation of ticket system/e-commerce upgrades, including updating security measures and adjustment and creation of office policies and proceduresContinually found.

Managed ticket services for events of various sizes, from under 200 to over 30,000, providing exemplary service to clients and customers, including presiding on site to handle complex customer issues; maintained budget and financial concerns while dealing with multiple clients and contracts; supervised and trained staff of 2-15 part-time and full-time.

Various Locations Throughout Central Valley, CA

Guided customers through delicate issues regarding weight loss, including updating them on the most recent scientific advances and research and encouraging progress, while maintaining customer confidentiality; maintained careful records of sales and associated finances; relationship management with customers to maintain attendance and return business

Honolulu, HI

Instructed classes with various ages and experience, from first-year college students to active-duty military

Honolulu, HI

Led 6 teams of teaching 5-7 teaching assistants while instructing classes within large introductory course; authored and revised training guidebook to instruct teaching assistants about ideal procedures for teaching students each topic; co-edited published workbook designed to accompany class

Researched and answered questions from creative and technical teams; wrote copy and produced displays, packets of information, articles in programs, and other materials to communicate historical and literary issues with regard to piece to staff and public

Supervised and collaborated with large team composed from several different departments and with a variety of cultural backgrounds to generate world-premiere production examining contemporary issues

Master Of Arts Degree, Theatre/Theater

Bachelor Of Arts Degree