Todd Zoppo Email & Phone Number

Boston, Ma, Us

Greater Boston Area

ADI North America Regional Sales Manager of the Year in 2020. Regional Sales Manager for industry's leading global distributor of security, AV, and low voltage products. Responsible for 12 locations in the New England, Western NY, Pennsylvania, Ohio and Michigan Territory.

Pawtucket, Rhode Island

Responsible for the proper functioning of the branch commensurate with established bank policies and procedures and for the expansion of the branch’s customer base. Implements the branch goals and periodically monitors performance to these goals under the supervision of the Regional Branch Administrator and SVP of Retail Banking.•Actively participates in customer calls with Commercial Lenders, Business Development Officers, Regional Branch Administrators, and other Bank officers. Actively participates in customer calls with Business Partners as coordinated by the Regional Branch Administrator. Meets regularly with the Regional Branch Administrator to review business development efforts and identify prospects. Measures and reports on branch deposit growth and business calling efforts, monthly. •Conducts monthly staff meetings and communicates corporate goals and objectives established by Senior Management. Provides feedback on branch performance and coaches and motivates branch staff to recognize and fulfill sales and service expectations.•Performs various branch audits and responds to Internal Audit Findings. Monitors teller short/over; processes daily overdrafts; reviews daily reports; monitors hard to collect and Quality Control for new accounts and account changes.•Keeps abreast of regulatory compliance and developments within the retail banking field. Attends relevant courses and seminars. Recommends procedural changes, as needed, to support prescribed requirements.•Represents the Bank through participation in various community and industry related activities.Actively promotes interest in the Bank wherever and whenever possible.

New England South District

VP Store Manager Responsibilities drive sales and selling with focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions. A focus on training, coaching and development, a team of Executives grow under my leadership. Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions, Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires, Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies, Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas, Hold Sales Managers accountable for conducting weekly meetings with Sales Associates. Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction. Utilize review process as a tool for Executive talent development, promotion and advancement. Monitor and address performance issues on a timely basis, Lead team to support giving back to the local community, helping create stronger, healthier places to live and work.

New England South

District Responsibilities include role model magic selling, teach Sales Managers to use product training as an element of Selling and a way to improve Scorecard performance. Leverage vendors to train Sales Managers and Sales Associates on product features, benefits and selling techniques. Direct consistent execution based on published national guidelines and standards; collaborate with Regional and Central partners as needed. Participate in the Monday communication Cascade calls; attend national webinars and calls with Central, Region and Vendor partners Review all posted information and communications pertaining to District Merchants. Recruit, select, train and develop service minded Cosmetics Account Coordinators Lead and coach a team of Cosmetics Account Coordinators; monitor and address performance issues on a timely basis Administer and complete Performance Appraisal and LPR process for Cosmetics Coordinators; manage timekeeping of Cosmetics Coordinators.

Seekonk, Massachusetts

Direct all aspects of sales and operations in the Seekonk Branch with total deposits of $59 Million Dollars. Responbilties are Training, Coaching, Branch Operations ,Sales and Services. Oversee a Team of 4 platform Personel Bankers and 5 CSR/Tellers. My Leadership has made the branch one of the top performers in the district which include the metrics of new Account Openings, Home Equity Lines of Credit, Mortgages, CD’s, Small Business Loans and Consumer loans. The Seekonk Branch has been sucessful reaching out to Businesses and devloping relationships that in turn has given the branch a bigger presence in the community with the help of our business partners from ADP and Merchant Services.

Direct all aspects of sales, operations of a branch supporting the Southern New England Region for the largest manufacturer and distributor of fencing material in North America. Responsible for $9.3M in annual revenues and meeting goals that directly impact overall growth of the organization. Areas of accountability encompass sales, distribution, adminstration, budget, P&L, controlling costs, inventory control, and J-SOX compliance. Oversee a team of 10 including recruitment, training/development, and monitoring productivity, quality and performance standards.Manage regional budget with P&L accountability to the bottom line to ensure revenue growth of entire product portfolio. Effective in team building efforts and motivational meetings, increasing employee confidence and job commitment.Assist sales personnel with product knowledge, sales techniques and development of account relationships, in addition to implementing quotas, objectives and incentives. Develop strong working relationships with major accounts. Emphasis on gross margin improvement as well as revenue and profitability growth of all operations.

Responsible for policy, procedure, inventory and lost prevention for Distribution and 94 Store locations. Helped create and developed the companies auditing procedures which included Inventory, Safety, Security and Operational Compliance Audit.Developed intiavites to help migate loss in the company which included cycle counts, daily and weekly reports to help against discounting product, internal theft and customers that return product.Trained, coached and mentored 6 Field Operation Managers and 1 Loss Prevention ManagerCreated report to analyze store locations traffic count and how many customers purchased product daily.

Accountable for regional operations of 11 stores, 5 custom in-home installation hubs, and 10 car installation bays generating more than $88M in revenues. Provided leadership for 4 outside sales representatives and over 300 employees. Managed P&L, budgets, human resource functions, sales initiatives, training, installation, customer satisfaction, and staff mentoring, training and development. Region was utilized for all national rollouts and company testing base.Created and developed the largest team of outside sales representatives in the country to drive B2B business and local store marketing initiatives.Developed training processes, tracking and reporting for nationwide selling strategies/initiatives helping to drive profit margins. Served as Subject Matter Expert for new company initiatives.Accountable for key audit controls and Sarbanes Oxley compliance throughout all aspects of the business.Consistently met and/or exceeded monthly sales goals and cost containment objectives.

Promoted to this regional position responsible for sales, operations and fiscal success of 21 store locations with $94M in annual revenues. Focus areas included sales, operations, service, inventory control, shrink, loss prevention, training, auditing, compliance, cost control, and employee development and retention. Reduced operational losses in FY 06 by $520,000 which included inventory shrink, credit card and cash draw loss.Helped establish a formal audit process that Field Operations Managers used when they visit store locations presently.Actively coached and mentored Operations Managers to reach their fullest potential and promoted 3 to Branch Managers. Identified areas of shrink and executed strategies to ensure against present and future loss areas.

Bachelor Of Arts, Communications

Activities and Societies: Alpha Epilson Rho, Who's Who Among College Students.

Associate Of Arts Degree, Communications