AeroLeads people directory · profile
Doug Reed Email & Phone Number
Manager, Revenue Processing
at
Vistra Corp.
1 work email found
@vistraenergy.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Revenue Processing
Location
Keller, Texas, United States
Company size
Who is Doug Reed? Overview
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Quick answer
Doug Reed is listed as Manager, Revenue Processing at Vistra Corp., a company with 2447 employees, based in Keller, Texas, United States. AeroLeads shows a work email signal at vistraenergy.com and a matched LinkedIn profile for Doug Reed.
Doug Reed previously worked as Supervisor III, Customer Ops at Vistra Corp. and Customer Support Analyst, Customer Experience Services at Vistra Corp.. Doug Reed holds Master'S Degree, Organizational Development from Abilene Christian University.
Company email context
Email format at Vistra Corp.
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{first}.{last}@vistraenergy.com
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AeroLeads found 1 current-domain work email signal for Doug Reed. Compare company email patterns before reaching out.
Profile bio
About Doug Reed
Business professional in the energy sector with 10+ years of experience in project management, process improvement, and leadership. Advanced degree in Organizational Leadership / Development.
Listed skills include Process Improvement, Business Analysis, Business Process Improvement, Project Management, and 12 others.
Current workplace
Doug Reed's current company
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Vistra Corp.
9 roles
Doug Reed work experience
A career timeline built from the work history available for this profile.
Supervisor Iii, Customer Ops
Current
Nov 2022 - Present
Customer Support Analyst, Customer Experience Services
1. Served as lead project manger for Communications Team to combine customer data across 12 brands into a single CRM software application. 2. On-boarded new payment vendors to increase payment options to over 2MM customers.3. Executed all regulatory and marketing updates to customer communication templates for assigned brands in over 20 states.
Jan 2020 - Nov 2022
Manager, Customer Loyalty & Retention
1. Worked closely with I.T. to design and deploy several products / services to enhance customer experience and retain customer base.2. Partnered with 3rd party vendors (Qualtrics, Salesforce) to perform deep dive analysis on customer satisfaction and presented findings on a monthly basis to Executive Management.3 Acted as a Subject Matter Expert for.
Mar 2018 - Jan 2020
Project Manager, Commercial
1. Responsible for creating user stories for projects assigned to the Commercial Sales department including drafting business requirements, technical requirements, and business case details.2. Participated in daily Scrum activities and assisted with prioritization of projects within my assigned LOB.3. Took ownership of new market process and successfully.
May 2017 - Mar 2018
Sr. Operations Analyst, Revenue Operations
1. Responsible for managing Residential and Commercial bad debt reduction by partnering with various collection agencies across multiple segments to drive dollars collected within the Revenue Operations organization.2. Prepared and delivered monthly results of collections performance to Executive Leadership Team. Facilitated executive improvement.
Nov 2015 - May 2017
Sr. Operations Analyst, Contact Center Operations
1. Lead analyst over Residential, Commercial, and Escalation LOBs within Call Center Operations. 2. Responsible for driving agent performance by achieving organizational metrics and reducing operational costs.3. Supported 3rd party vendor relationships by hosting recurring performance discussions and attending numerous site visits to domestic and.
Jun 2013 - Nov 2015
Analyst, Office Of The Ceo
1. Performed root cause analysis on escalations and issues for the Office of the CEO.2. Responsible for tracking historical complaint volumes and submitting recommendations to Issues Management Team. 3. Worked with cross-functional teams throughout the company to drive process improvement and change management to create a first-class customer experience in.
Jun 2012 - Jun 2013
Policy Analyst, Revenue Management
1. Partnered with Senior Legal Team to review company policies and procedures and publish revisions when requested.2. Responsible for adhering to monthly deadlines for the annual recertification of current internal policies and tracking employee compliance. 3. Worked with Executive Leadership and Internal Audit Teams to ensure all Customer Operations.
May 2011 - Jun 2012
Team & coworkers
Colleagues at Vistra Corp.
Other employees you can reach at vistraenergy.com. View company contacts for 2447 employees →
SH
Susana Hildebrand
Colleague at Vistra Corp.
Hutto, Texas, United States, United States
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JS
Jarrod Schimmel
Colleague at Vistra Corp.
Rockwall, Texas, United States, United States
View →
CA
Caleb Aragon
Colleague at Vistra Corp.
United States, United States
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SC
Stephen Carroll
Colleague at Vistra Corp.
Shippingport, Pennsylvania, United States, United States
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DJ
Dave Johnson
Colleague at Vistra Corp.
United States, United States
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JB
Jon Bradford
Colleague at Vistra Corp.
Cincinnati, Ohio, United States, United States
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HW
Henry Watson
Colleague at Vistra Corp.
Westport, Connecticut, United States, United States
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MT
Matthew Tantari, Mscm
Colleague at Vistra Corp.
Perry, Ohio, United States, United States
View →
LW
Leilani Warrick
Colleague at Vistra Corp.
Plano, Texas, United States, United States
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RL
Russell Little
Colleague at Vistra Corp.
Greater St. Louis, United States
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Susana Hildebrand
Colleague at Vistra Corp.
Hutto, Texas, United States, United States
View →
JS
Jarrod Schimmel
Colleague at Vistra Corp.
Rockwall, Texas, United States, United States
View →
CA
Caleb Aragon
Colleague at Vistra Corp.
United States, United States
View →
SC
Stephen Carroll
Colleague at Vistra Corp.
Shippingport, Pennsylvania, United States, United States
View →
DJ
Dave Johnson
Colleague at Vistra Corp.
United States, United States
View →
JB
Jon Bradford
Colleague at Vistra Corp.
Cincinnati, Ohio, United States, United States
View →
HW
Henry Watson
Colleague at Vistra Corp.
Westport, Connecticut, United States, United States
View →
MT
Matthew Tantari, Mscm
Colleague at Vistra Corp.
Perry, Ohio, United States, United States
View →
LW
Leilani Warrick
Colleague at Vistra Corp.
Plano, Texas, United States, United States
View →
RL
Russell Little
Colleague at Vistra Corp.
Greater St. Louis, United States
View →
2 education records
Doug Reed education
Master'S Degree, Organizational Development
Bachelors, Business Administration And Management, General
FAQ
Frequently asked questions about Doug Reed
Quick answers generated from the profile data available on this page.
What company does Doug Reed work for?
Doug Reed works for Vistra Corp..
What is Doug Reed's role at Vistra Corp.?
Doug Reed is listed as Manager, Revenue Processing at Vistra Corp..
What is Doug Reed's email address?
AeroLeads has found 1 work email signal at @vistraenergy.com for Doug Reed at Vistra Corp..
Where is Doug Reed based?
Doug Reed is based in Keller, Texas, United States while working with Vistra Corp..
What companies has Doug Reed worked for?
Doug Reed has worked for Vistra Corp., Ambit Energy, and Txu Energy.
Who are Doug Reed's colleagues at Vistra Corp.?
Doug Reed's colleagues at Vistra Corp. include Susana Hildebrand, Jarrod Schimmel, Caleb Aragon, Stephen Carroll, and Dave Johnson.
How can I contact Doug Reed?
You can use AeroLeads to view verified contact signals for Doug Reed at Vistra Corp., including work email, phone, and LinkedIn data when available.
What schools did Doug Reed attend?
Doug Reed holds Master'S Degree, Organizational Development from Abilene Christian University.
What skills is Doug Reed known for?
Doug Reed is listed with skills including Process Improvement, Business Analysis, Business Process Improvement, Project Management, Analysis, Management, Vendor Management, and Leadership.
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