Jason M Adams Email & Phone Number

Arlington, TX, US

Manchester, New Hampshire, United States

The Support Queue Lead is responsible for monitoring, triaging, and reacting to fluctuations in incoming case volume as it occurs. They will also ensure cases are assigned to the best specialist based on case type and complexity. This role requires focus, energy, and dedication to ensure contracted SLA targets are preserved, while also highlighting.

Manchester, New Hampshire

Technical Support for Newforma Project Center and ConstructEx customers throughout the United States, Canada, United Kingdom, United Arab Emirates, Germany, Australia, and Asia Pacific. Architects, engineers, contractors and owners use Newforma Project Information Management software to reduce time spent on administrative tasks, streamline project.

Manchester, New Hampshire

Initial "rapid response" support for Newforma Project Center and ConstructEx customers throughout the United States, Canada, United Kingdom, United Arab Emirates, Germany, Australia, and Asia Pacific. Newforma’s intuitive project information management (PIM) technology promotes collaboration between individuals, project teams and across the enterprise in.

Manchester, New Hampshire

Coordinate all upgrade requests, whether self-install or requiring assistance by Newforma Services for customers throughout the United States, Canada, United Kingdom, United Arab Emirates, Australia, and Asia Pacific. Newforma is a project information management (PIM) software company focused on making architects, engineers, construction professionals and.

Manchester, New Hampshire

Implementation planning, product deployment, product customization, specialized training, and workflow consulting for customers throughout the United States, United Kingdom, United Arab Emirates, Australia, and Asia Pacific.Newforma is a project information management (PIM) software company focused on making architects, engineers, construction.

Fort Worth, Texas

Planning, management, and maintenance of all corporate information technology systems including 45 client desktops/notebooks, 6 physical servers, 6 virtual servers, ISCSI SAN storage, VoIP, disaster recovery plan, and department budget. Major implementation in 2011 led to Case Study published by Dell, 50% cost savings by method chosen, 7-fold improvement.

Fort Worth, Texas

Project management and production of documents from the design development phase thru construction documents for K-12 education, faith-based, non-profit, and recreational clients; preparation and submission of responses to RFPs and RFQs; construction specification writing in CSI format; preparation and administration of AIA contracts and change orders.

Store Planning and Construction - production of construction documents for RadioShack, Computer City, and Incredible Universe retail locations in the United States, Canada, and the Middle East. Also coordinated government code and accessibility plan reviews for all locations prior to construction.

Fort Worth, Texas

Retail Sales - worked at 9 different locations in the Fort Worth / Arlington area including the Annual Tent Sales in Fort Worth and Arlington. Certified specialist in all sales product categories. Obtained store management experience during this time, but moved to Store Design and Construction department prior to being promoted to store manager.

Bachelor Of Environmental Design, Architecture

Activities and Societies: American Institute of Architecture Students, College of Architecture Distinguished Student Roster

High School Diploma, Computer Science

Activities and Societies: National Honor Society, Tennis Team, Math / Computer Club, Speech Club