Joe N. Email & Phone Number

Denver, Colorado, United States

Texas, United States

At ForgeRock, we help people safely and simply access the connected world by enabling exceptional digital experiences, no-compromise security, and comprehensive functionality at any scale. We make it happen with The ForgeRock Identity Platform delivered as-a-service, with push-button deployments to any cloud or data center. Our mission at ForgeRock is to transform how organizations approach identity and access management to deliver better customer experiences, strengthen customer… Show more At ForgeRock, we help people safely and simply access the connected world by enabling exceptional digital experiences, no-compromise security, and comprehensive functionality at any scale. We make it happen with The ForgeRock Identity Platform delivered as-a-service, with push-button deployments to any cloud or data center. Our mission at ForgeRock is to transform how organizations approach identity and access management to deliver better customer experiences, strengthen customer relationships, and ultimately drive greater value and revenue. Show less

Dallas-Fort Worth Metroplex

• Manage, develop, and grow strategic prospects and existing customer relationships.• Identify, qualify, and quantify all opportunities within assigned accounts to achieve revenue and growth targets.• Manage sales support staff, pre-, and post-sales staff to further customer relationships forecast, track account opportunities, and close deals.• Oversee strategic sale of identity and access management (IAM) solutions to help customers keep their assets, information, and user… Show more • Manage, develop, and grow strategic prospects and existing customer relationships.• Identify, qualify, and quantify all opportunities within assigned accounts to achieve revenue and growth targets.• Manage sales support staff, pre-, and post-sales staff to further customer relationships forecast, track account opportunities, and close deals.• Oversee strategic sale of identity and access management (IAM) solutions to help customers keep their assets, information, and user identities secure.• Track account opportunities to up-sell security solutions as well as penetrating and closing strategic targets.• Architect information security solutions for prospective customers to understand options for securing their cloud journey.• Manage all aspects of handover to professional services teams who will integrate solutions to the customer's production environment.• Lead the Proof of Concept of the Sales Engagement to meet the prospect's needs and close complicated multi-year deals.• Liaise with sales support teams to gather information on customer use cases, application environment, and data flows.• Sell into large telco, financial, healthcare, and government enterprises to increase market share, revenue, and margin in-line with quarterly and yearly objectives. Show less

Dallas-Fort Worth Metroplex

• Deliver on set objectives to achieve and expand customer relationships, including pricing and contract negotiation.• Engage in trade-off discussions at all levels from sales, software engineering, and operations through the CXO level to uncover customer insight and negotiate amendments when necessary.• Assist in RFI and RFP responses for existing SaaS customers and new customers, including the development of a new statement of work (SOW)• Report market needs, opportunities for… Show more • Deliver on set objectives to achieve and expand customer relationships, including pricing and contract negotiation.• Engage in trade-off discussions at all levels from sales, software engineering, and operations through the CXO level to uncover customer insight and negotiate amendments when necessary.• Assist in RFI and RFP responses for existing SaaS customers and new customers, including the development of a new statement of work (SOW)• Report market needs, opportunities for solutions and services, competition activity, and recommendations on product definition.• Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess information security technology needs.• Proactively analyze sales performance metrics to develop long-term strategic account planning, including how to penetrate, manage, and expand strategic accounts for existing and new customers.• Establish performance management processes to identify problems early and develop corrective action plans that focus on generating organic growth within the numerous accounts. • Manage the statement of compliance documents, customer service descriptions, and help implement technology solutions to meet best practices. Show less

Addison, Texas, United States

• Worked jointly with technology partners to design applications aligned with business domain requirements.• Directed best practices for network architectures that met performance, usability, scalability, and security needs.• Supported the development of risk management applications and implemented strong access control measures.• Translated business needs into technical requirements to ensure systems conform to legal and industry specifications.• Maintained a vulnerability… Show more • Worked jointly with technology partners to design applications aligned with business domain requirements.• Directed best practices for network architectures that met performance, usability, scalability, and security needs.• Supported the development of risk management applications and implemented strong access control measures.• Translated business needs into technical requirements to ensure systems conform to legal and industry specifications.• Maintained a vulnerability management program and performed gap analysis that enhanced efficiency by over 25%.• Provided recommendations based on business needs while maintaining a high level of customer satisfaction.• Used agreed-upon criteria to determine readiness for go-live and communicated go/no-go decisions.• Ensured systems and applications compliance to all regulatory and security standards and baselines.• Headed staff development that resulted in adherence to standard processes that reduced rework by 70%. Show less

Dallas-Fort Worth Metroplex

• Managed delivery execution and cost management of customer-facing mobile/wireless trials and service deployment.• Led critical client meetings to assure stakeholders that hosted services met operator needs.• Prepared proposals for RFI/RFPs inquiries with value proposition development, product documentation, and timelines.• Assisted business leaders in determining the current and future direction in their business domain or related areas.• Managed delivery of telecommunications… Show more • Managed delivery execution and cost management of customer-facing mobile/wireless trials and service deployment.• Led critical client meetings to assure stakeholders that hosted services met operator needs.• Prepared proposals for RFI/RFPs inquiries with value proposition development, product documentation, and timelines.• Assisted business leaders in determining the current and future direction in their business domain or related areas.• Managed delivery of telecommunications service-oriented applications to ensure customer expectations are met.• Provided leadership and guidance on issues of critical importance to achieving business and technology objectives.• Responsible for interoperability testing of GSM, IMS, and SIP-based IP telephony solutions (VoIP) network elements.• Negotiated remote consulting services to reduce OPEX while ensuring RAN services SLA fulfillment in Care Operations.• Served clients through regular engagement to draft strategy documents, evaluate risk, and statement of work.• Fostered client relationships to develop cross-product all-IP telecom OSS/BSS solutions based on operator strategies.• Developed product roadmaps for value-added services including, services strategy, packaging, and pricing.• Managed technical escalations and service outages to ensure a close relationship and responsiveness to client needs.• Analyzed effort required building OSS/BSS technology solutions; this included hardware, software, and services.• Presented complex technical solution training & capabilities to non-technical stakeholders and senior management. Show less

Dallas-Fort Worth Metroplex

• Managed large multi-location wireless telecom rollout in a rapidly growing GSM/GPRS/UMTS/3G network infrastructure.• Performed RAN access and core end-to-end network planning, integrations, design, optimization, and deployment.• Established procedures that improved RAN network reliability, call processing and scalability to meet client objectives. • Led cross-functional teams to optimize operator core network that decreased cost by 5% and enhanced efficiency. • Provided… Show more • Managed large multi-location wireless telecom rollout in a rapidly growing GSM/GPRS/UMTS/3G network infrastructure.• Performed RAN access and core end-to-end network planning, integrations, design, optimization, and deployment.• Established procedures that improved RAN network reliability, call processing and scalability to meet client objectives. • Led cross-functional teams to optimize operator core network that decreased cost by 5% and enhanced efficiency. • Provided Pre-Sales leadership in the sales effort and presentation of RAN services for GSM/CDMA/UMTS/3G operators.• Wireless networks SME for core transport specifications and RAN network to enable mobile service provider strategy.• Worked closely with sub-contractors and partners to launch OSS/BSS solutions as per the project scope requirements.• Responsible for customer trials, market introduction of GSM/EDGE/UMTS/3G services to ensure operational readiness.• Organized knowledge transfer sessions to service delivery staff on RAN integrations and capacity management.• Defined network migration/consolidation plans for N. America cellular service providers: AT&T and T-Mobile.• Monitored and created performance reports for customer's live network in a demanding customer environment.• Led matrix RAN project teams to ensure guidelines and best practices are in line with particular customer needs. Show less

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science - Bs, Electrical, Electronics And Communications Engineering