Karen Mitchell Email & Phone Number

Wichita Falls, TX, US

Raleigh, NC, US

• CarePICS Software delivers the highest quality wound documentation and collaborative care workflows following Medicare best practices with a strong focus on both the Provider's and the Patient's experience through our.
• Defined product roadmap with a keen focus on nimble and elegant design to achieve scalable growth and accomplish strategic goals. Developed epics, features, user stories. Ensured solutions were cost-effective and.
• Expanded product into Wound Care with Cellular Tissue Product and Wound V.A. C. order features.
• Simplified subscription model to scale revenue to software resellers and wound care product distributors.
• Identified and resolved procedural, workflow and integration gaps in Operations, Sales, and Implementation processes which contributed to 6 month benchmark improvements in +192% Active Users; +211% Application.
• Hands-on manager for remote Product and Onboarding Teams. Responsible for hiring, training, and monthly mentoring sessions. Aligned projects with team member's career milestones and goals.

Eden Prairie, MN, US

• Launched Telemedicine Solution and EMR Integration for the Provider and Clinical experiences as part of Optum Health's response to the COVID emergency. Served 16 million members in 50-states. Solution included.
• Defined business and capability objectives, and translated into strategic and tactical growth plans expressed through product roadmaps for clinical capabilities. Developed epics, features, user stories. Ensured.
• Worked with Regional Provider Groups, Clinical, Sales, Legal Teams, and Vendor Partners to remove roadblocks and streamline processes to enhance scalability and impact.
• Tied resiliency/ stabilization/ monitoring initiative to analytics to drive qualitative and quantitative insights to every aspect of our user’s journey to inform business and product strategy, demonstrate progress and.
• Hands-on manager for remote Product Teams including Product Managers, Product Owners, BAs, and interns. Responsible for hiring, training, performance evaluations. Practice bi-weekly mentoring sessions focusing on.

Boston, Massachusetts, US

• Through BigR.io, participated in the Product Team with Amwell Telemedicine with the goal to uplift the Provider Experience in the Urgent Care, On-Demand, and Primary Care workflows as well as support EMR integration.
• Groomed Quarterly Product Roadmap for multiple remote teams using agile methodologies focusing on short-term growth initiatives to deliver as much value to the product before the end of consulting term. Closely.
• Responsible for breaking out Roadmap features into deliverable epics and features, communicating milestones to Product Management and Clinical teams, organizing highly nimble and responsive sprint schedules.

Chapel Hill, NC, US

• Launched mobile app to healthcare organizations to help improve business and clinical outcomes by driving practice management insights through analytics.
• Responsible for the product vision and strategy for Mobile and Web applications. Developed epics, features, user stories. Lead remote development teams through agile ceremonies supporting the multi-quarter roadmap with.
• Focused on growth and scalability, delivered interface/ETL best practices for the organization, created interface and database monitoring logic to provide insights on error analysis, data, ETL issues, system.
• Designed and developed integration solutions to support Radiology and EMR Order workflows; data transformation and database mapping for inbound and outbound messages through Mirth Connect integration engine.

Overland Park, Kansas, US

• Lead implementation of product strategy for all products in Wellsky's Blood Management division offering FDA 510(k) cleared software for donor-to-recipient blood and cellular therapy workflow management.
• Senior Product Manager for the 5 software product teams in the Blood Management division to transform from Waterfall to Scrum/Agile methodologies and uplift architecture from on-premise to cloud-based SaaS offerings.
• Collaborate with Senior Leadership to identify market opportunities, define strategy and supporting business cases from market research and customer discovery, prioritize 4-quarter roadmap vision for multiple software.
• Scope project and develop requirements into measurable objectives/timelines, assess risk and dependencies; Wove contract requirements into roadmap, and translated into development schedules and delivery plan.
• Worked closely with Regulatory Compliance Manager to update QMS documentation workflows to satisfy FDA's 510(k) requirements, including CAPA reviews, from paper to align with the new Agile development and release.
• Managed remote Product Teams including Product Managers, Product Owners. Responsible for the hiring, performance evaluations, overseeing daily activities, and weekly mentoring sessions. Continually assessed.

• Launched B2B SaaS product that improved efficiency of Oncology Pump management between warehouse, pharmacy, patient, and billing workflows.
• Lead multiple team’s product management / software release schedules for suite of products. Developed epics, features, user stories. Lead sprint planning.
• Increased EMR Vendor integrations from 3 to 9 dramatically increasing the sales opportunities. Worked closely with multiple markets to identify new opportunities.
• Prioritized sales pipeline and streamlined SharePoint sales workflows which increased implementation rate from 1 per month to 4 per week.
• Identified opportunities to capture lost billing and built a data reconciliation tool which increased billing revenue by 10% monthly and decreased customer service issue-to-resolution time by 80%.
• Implemented 120+ EMR/Software integrations with ambulatory oncology pharmacies, managed project plans for multiple cross-functional remote teams as part of software implementation, interface go-live, and data migration.