CarePICS Software delivers the highest quality wound documentation and collaborative care workflows following Medicare best practices with a strong focus on both the Provider's and the Patient's experience through our mobile and web-based applications.• Defined product roadmap with a keen focus on nimble and elegant design to achieve scalable growth and accomplish strategic goals. Developed epics, features, user stories. Ensured solutions were cost-effective and achieved objectives for both the business and our customers, Prioritize initiatives based on business value and measurable results.• Expanded product into Wound Care with Cellular Tissue Product and Wound V.A. C. order features.• Simplified subscription model to scale revenue to software resellers and wound care product distributors.• Identified and resolved procedural, workflow and integration gaps in Operations, Sales, and Implementation processes which contributed to 6 month benchmark improvements in +192% Active Users; +211% Application Activities; +11% Revenue; +149% Pipeline Revenue Opportunities.• Hands-on manager for remote Product and Onboarding Teams. Responsible for hiring, training, and monthly mentoring sessions. Aligned projects with team member's career milestones and goals.

Launched Telemedicine Solution and EMR Integration for the Provider and Clinical experiences as part of Optum Health's response to the COVID emergency. Served 16 million members in 50-states. Solution included Telemedicine services for Urgent Care, Primary Care and On Demand; Clinical workflows for pharmacy, specialty referrals, laboratory, and radiology; EMR integration with Epic National and Athena Health.• Defined business and capability objectives, and translated into strategic and tactical growth plans expressed through product roadmaps for clinical capabilities. Developed epics, features, user stories. Ensured solutions were cost-effective and achieved strategic objectives. Responsible for state and national regulatory requirements for platforms.• Worked with Regional Provider Groups, Clinical, Sales, Legal Teams, and Vendor Partners to remove roadblocks and streamline processes to enhance scalability and impact.• Tied resiliency/ stabilization/ monitoring initiative to analytics to drive qualitative and quantitative insights to every aspect of our user’s journey to inform business and product strategy, demonstrate progress and confirm that roadmap initiatives meet market needs and customer satisfaction goals. • Hands-on manager for remote Product Teams including Product Managers, Product Owners, BAs, and interns. Responsible for hiring, training, performance evaluations. Practice bi-weekly mentoring sessions focusing on developing the skills and art of Product Management. Aligned projects with team member's career milestones and goals.

Through BigR.io, participated in the Product Team with Amwell Telemedicine with the goal to uplift the Provider Experience in the Urgent Care, On-Demand, and Primary Care workflows as well as support EMR integration with Epic National.• Groomed Quarterly Product Roadmap for multiple remote teams using agile methodologies focusing on short-term growth initiatives to deliver as much value to the product before the end of consulting term. Closely collaborated with Product Management and other teams to ensure parody of feature functionality across platforms. • Responsible for breaking out Roadmap features into deliverable epics and features, communicating milestones to Product Management and Clinical teams, organizing highly nimble and responsive sprint schedules, iteratively prioritizing deliverables to meet release timelines. Partnered with Product Owners to refine stories with the clearest acceptance criteria, supported developers and QA with a deep understanding of requirements.

Launched mobile app to healthcare organizations to help improve business and clinical outcomes by driving practice management insights through analytics.• Responsible for the product vision and strategy for Mobile and Web applications. Developed epics, features, user stories. Lead remote development teams through agile ceremonies supporting the multi-quarter roadmap with a keen focus on reliable software deliverables at the end of each sprint.• Focused on growth and scalability, delivered interface/ETL best practices for the organization, created interface and database monitoring logic to provide insights on error analysis, data, ETL issues, system performance benchmarking, and user experience. Standardized practices to onboard new customers. Created EMR agnostic templates to quickly integrate with client's EMR systems. • Designed and developed integration solutions to support Radiology and EMR Order workflows; data transformation and database mapping for inbound and outbound messages through Mirth Connect integration engine (HL7/CCD/JSON) and ETL according to specifications, troubleshoot data processing issues with existing data feeds.

Lead implementation of product strategy for all products in Wellsky's Blood Management division offering FDA 510(k) cleared software for donor-to-recipient blood and cellular therapy workflow management.• Senior Product Manager for the 5 software product teams in the Blood Management division to transform from Waterfall to Scrum/Agile methodologies and uplift architecture from on-premise to cloud-based SaaS offerings. • Collaborate with Senior Leadership to identify market opportunities, define strategy and supporting business cases from market research and customer discovery, prioritize 4-quarter roadmap vision for multiple software products. Lead integrations for Patient, Orders, Pharmacy, and Laboratory Devices with EMR and LIMS partners to ensure safe and interconnected workflows.• Scope project and develop requirements into measurable objectives/timelines, assess risk and dependencies; Wove contract requirements into roadmap, and translated into development schedules and delivery plan. • Worked closely with Regulatory Compliance Manager to update QMS documentation workflows to satisfy FDA's 510(k) requirements, including CAPA reviews, from paper to align with the new Agile development and release workflow processes. Implemented SharePoint workflows to increase efficiencies in the Complaints and Defects process to tighten the timeline between reporting, investigation, and resolution. • Managed remote Product Teams including Product Managers, Product Owners. Responsible for the hiring, performance evaluations, overseeing daily activities, and weekly mentoring sessions. Continually assessed capabilities and growth potentials, removed roadblocks impeding success.

Launched B2B SaaS product that improved efficiency of Oncology Pump management between warehouse, pharmacy, patient, and billing workflows.• Lead multiple team’s product management / software release schedules for suite of products. Developed epics, features, user stories. Lead sprint planning. • Increased EMR Vendor integrations from 3 to 9 dramatically increasing the sales opportunities. Worked closely with multiple markets to identify new opportunities. • Prioritized sales pipeline and streamlined SharePoint sales workflows which increased implementation rate from 1 per month to 4 per week. • Identified opportunities to capture lost billing and built a data reconciliation tool which increased billing revenue by 10% monthly and decreased customer service issue-to-resolution time by 80%. • Implemented 120+ EMR/Software integrations with ambulatory oncology pharmacies, managed project plans for multiple cross-functional remote teams as part of software implementation, interface go-live, and data migration activities. • Developed Disaster Recovery and Data Migration Plan supporting Data Center migration.• Create insights to billing, process, data quality issues, and to measure qualitative and quantitative change related to software and process improvements.