Ryan Nguyen Email & Phone Number

Southlake, Texas, United States

• Led a company-wide benefits audit, ensuring compliance with ERISA regulations, union agreements, and resolving issues in payroll processing using Workday and ADP Workforce Now.
• Assisted with the successful launch of open enrollment, coordinating communications and ensuring smooth enrollment processes, contributing to improved employee participation, and satisfaction.
• Developed a detailed compensation report for over 5,000 employees, contributing to a company-wide market… Show more
• Developed a detailed compensation report for over 5,000 employees, contributing to a company-wide market analysis project aimed at enhancing competitiveness and improving talent attraction and retention.
• Managed employee lifecycle processes, including Leave of Absence (LOA) tracking, terminations, and FMLA administration, ensuring data accuracy and timely processing in Workday and UKG (Kronos).
• Utilized Sedgwick for managing benefits claims and tracking leave of absence cases, ensuring compliance and timely resolutions. Show less

Dallas, Texas, United States

• Designed a succession planning framework and developed a comprehensive retirement analysis report, identifying high-potential employees and creating a talent pipeline for critical and non-critical roles.
• Analyzed employee engagement surveys, synthesizing insights from over 9,000 comments into department-specific reports and actionable plans for leadership to enhance employee satisfaction and retention.
• Created turnover analysis reports, leveraging exit interview data to… Show more
• Created turnover analysis reports, leveraging exit interview data to inform retention strategies and address key employee concerns.
• Collaborated with the cultural committee to drive initiatives that promoted a culture of belonging through employee team-building activities.
• Managed recruitment and employee data using Oracle HCM and iCIMS, ensuring accurate tracking of candidate statuses and reports. Show less

Inver Grove Heights, Minnesota, United States | Fortune 100

• Conducted full-cycle recruitment using SAP SuccessFactors, sourcing over 6,000 candidates and completing 200 interviews, achieving operational hiring goals for the southern U.S.
• Created and tracked recruitment KPIs using Excel, including sources, interested candidates, applications, phone screens, scheduled interviews, and hires, providing data-driven insights to hiring managers to meet 100%.
• Presented best recruitment strategies and key metrics to… Show more
• Presented best recruitment strategies and key metrics to over 100 stakeholders, highlighting approaches to optimize hiring practices and achieve organizational hiring goals. Show less

430 17th St NW, Washington, DC 20006

8015 Woodbridge Pkwy, Sachse, TX 75048

• Achieved top 3 performance in e-commerce KPIs, including order accuracy, fulfillment speed, and customer satisfaction, by leveraging workflow optimization and data-driven strategies.
• Trained and mentored team members, focusing on best practices in workforce management and compliance with organizational policies, fostering team development and operational excellence.

Human Resources Management, Human Resources

Associate Of Arts - Aa