Steve Mcgee Email & Phone Number

Little Elm, Tx, Us

San Francisco, California, Us

Denver, Colorado, Us

Seattle, Washington, Us

ExtraHop provides cloud-native network detection and response for the hybrid enterprise. Our breakthrough approach analyzes all network interactions and applies cloud-scale machine learning for complete visibility, real-time detection, and intelligent response. With this approach, we help the world's leading enterprises rise above the noise of alerts, organizational silos, and runaway technology.Whether you're investigating attacks, ensuring the availability of critical applications, or securing your investment in cloud, ExtraHop helps you detect threats up to 95 percent faster and respond 60 percent more efficiently.

Plano, Texas, Us

Oversee the employees and data centers that support the Courts & Justice, Appraisal & Tax and Local Government divisions. Work closely with business and technical executive leadership in assigned divisions to provide hosting services, including software as a service, e-services, disaster recovery and hosting. Provide technical expertise and collaborate with software development, sales, support, and clients from pre-sale to installation, through implementation and from go-live to support and upgrades. Responsible for ensuring all service levels are met related to hosting services and play a critical role in protecting the subscription revenue of assigned divisions. Manage data center infrastructure, service, and support migrations and consolidations resulting from company acquisitions.

Plano, Texas, Us

State and Local Government client focused Infrastructure and Operations Management for a breadth of online and hosted solutions within the Tyler Technologies product portfolio. Specializing in service, applications, and infrastructure management in a 24x7x365 lights out datacenter. Maintaining PCI and SSAE 16 compliance and SLAs of 99% uptime with highly available and redundant network and systems architectures. Implemented an IT Operational Intelligence platform to assist in reducing MTTR by way of MTTI and overall application and infrastructure visibility.

Plano, Texas, Us

Service, delivery, and infrastructure management of the SaaS solution, the Application Availability / Disaster Recovery Services, and Municipal Online Payments integration for the INCODE product offering of Tyler Technologies.

Management/Administration of a corporate network consisting of over 20 servers and 300 workstations. Extensive work with multi-site enterprise Active Directory, Microsoft Exchange 2003, and Microsoft SQL 2005.LAN/WAN Infrastructure management using technologies such as MPLS, Nortel and Cisco firewall and VPN concentrators.

Customer facing IT phone support and network administration. On-site consulting, server and workstation installation and configuration, and remote help desk support for local and municipal government clientele.2003 Support Person of the Year in IT Services.

Senior Hardware technician responsible for new computer builds, troubleshooting and maintenance of personal computers. Opened and closed store and acted as sales manager over 1 other salesman. New and used computer sales.