I am a graduate of Texas A&M University with a degree in Technology Management, and I currently work as an End User Support Specialist I. I’m passionate about helping people solve technical issues and providing excellent customer service. My experience has given me a strong foundation in troubleshooting, problem-solving, and communication.I’m always looking for ways to improve processes and make technology more accessible for users. Whether it’s assisting with day-to-day technical challenges or contributing to larger IT projects, I strive to make a positive impact.Feel free to connect—I’m always open to learning and sharing insights!