Ty Maynard Email & Phone Number

Managed automotive service center with 12 employees. Full responsibility for store operations including: hiring, firing, scheduling, inventory and employee development while ensuring the financial goals are met or exceeded. Interacted directly with customers to ensure satisfaction and retention.Key Accomplishments:Performed consistently in the top 1% against company goals of sales and service allocation.Implemented safe work habits resulting in 0 recordable injuries for 5… Show more Managed automotive service center with 12 employees. Full responsibility for store operations including: hiring, firing, scheduling, inventory and employee development while ensuring the financial goals are met or exceeded. Interacted directly with customers to ensure satisfaction and retention.Key Accomplishments:Performed consistently in the top 1% against company goals of sales and service allocation.Implemented safe work habits resulting in 0 recordable injuries for 5 consecutive years.Head of Environmental Health Safety and Security operations for the 26 locations in the Cleveland market.Hired, trained and mentored 7 service center managers.Decreased product costs by working with local vendors for current part needs.Selected to lead grand re-opening project in Akron; store posted profits above initial projections within one quarter.Created daily dashboard for sales tracking which was so successful that corporate distributed poster-sized versions to all stores.In four years, increased customer base by 31%.Led training courses of company employees across 250+ locations in 14 markets.Conducted claims investigations when customers reported service failures.Received numerous awards for sales and performance; including largest sales growth over prior year in 2008.Chosen for special rehab project of struggling store in Cincinnati; store was transformed into a top ten performer within 30 days. Show less

Ensured quality control and consistency in a commercial kitchen of 10 staff members.Conducted Hazard Analysis Critical Control Point (HACCP) training.Coordination point between front of house and kitchen staff.

Supported store operations of a 4 bay service center with 15 technicians on staff.Performed automotive services, both on-site and as part of company pilot using mobile units.Successful in very high-volume environment of over 80+ cars a day.