With over eight years of excellence in developing and implementing security protocols, resolving technical issues, and managing all phases of a project lifecycle, I am a seasoned IT Specialist and Information Security Professional. My professional journey began when I joined the US Army as an Information Technology Specialist. As an IT professional, I am responsible for securing information systems while developing procedures that protect data from attacks. During my career, I have spearheaded teams to install, configure, & maintain telecommunications systems, provided unmatched customer service & user support, and conceptualized contingency plans to ensure critical information is protected from national and international threats. My main focus is on strengthening the function and resilience of IT infrastructure by continuously analyzing systems for defects and scheduling preventive maintenance procedures.As a leader, I believe in creating an environment of innovation and learning where individuals can work together and come up with innovative solutions to resolve technical problems. Over the years, I have continuously researched processes to optimize performance, led cross-functional teams to implement new & improved plans, and formulated technical documentation & manuals to help people comprehend network improvement programs.