Ty Walsh Email & Phone Number

Austin, Texas Metropolitan Area

Dallas/Fort Worth Area

• Manages a group of service technicians
• Services a large volume of customers daily
• Utilizes CDK Global to write repair orders, set up reservations, organize workload, create and file reports, and pre-invoice repair orders
• Engages in conflict resolution through CDK Global CRM to strengthen customer relationships
• Sold $2,080,000 million dollars of parts and labor in 2018
• Obtained awards for customer experience, rookie of the year, highest charger ASM, and elite sales status consecutively

Dallas/Fort Worth Area

• Served customers to ensure that customers were satisfied every time they left the dealership
• Developed relationships with customers to give quality knowledge on different products
• Advised customers over the phone and in person with any purchasing needs and any additional products that may be needed for complete customer satisfaction
• Presented communication skills with customers in order to serve them and obtain customer loyalty