Frank (Ting Yu) Yen Email & Phone Number

Seattle, Washington, United States

Working on AWS infrastructure, building the next generation of Supply Chain Management system for AWS data centers.* Physical Assets Service: It is the source of truth for all identifiable assets with economic value in AWS data centers, including computing, storage, and networking items. We know the location, composition, and lifecycle state of any asset at any point in time. Our service is consumed by many internal Supply Chain services.*Designed and built a new set of APIs to reconstruct the digital verification workflow for AWS servers. This project aligns with the annual organization's goal of improved customer interaction by providing a simpler and clearer data ownership structure. The new APIs boast a 99.9%+ success rate since launch, ensuring reliable customer service interactions.* Increased team integration test success rate from below 50% to consistent reliability. Identified and resolved root causes of errors, eliminating manual test retries and stabilizing the deployment pipeline.* Developed a production-ready "Assetpedia" user script for automatic identifier detection and information aggregation across various systems. This user-friendly tool saves SDEs over 10 minutes per task, used 20-30 times a week, improving overall efficiency.* Mentored a new team member on the criticality of data accuracy in Asset Service. Coached them through their first project and led them to take independent ownership of network device data accuracy.

Seattle, Washington, United States

Working on AWS infrastructure, building the next generation of Supply Chain Management system for AWS data centers.* Physical Assets Service: It is the source of truth for all identifiable assets with economic value in AWS data centers, including computing, storage, and networking items. We know the location, composition, and lifecycle state of any asset at any point in time. Our service is consumed by many internal Supply Chain services.

Seattle, Washington, United States

Engaged in Security Hub, which is a comprehensive console for AWS users to monitor security alerts and security posture.* Redesigned the Cross Region Finding Replication support for Standards & Controls (CRFRv2) by refactoring a monolithic service. This involved building separate Auditor API Services for DynamoDB interaction and Lambdas for the control panel UI. This shift towards microservices improves scalability and maintainability.* Mitigated risks during the rollout of new Auditor APIs that changed existing behavior and introduced new functionality. Increased integration test coverage, ensured backward compatibility, and implemented operational metrics to proactively identify potential issues.* Guided an intern, introducing them to the system's business value and collaborating on project definition and planning. This mentorship experience resulted in the intern receiving a return offer from the Security Hub team.

Seattle, Washington, United States

Engaged in Security Hub, which is a comprehensive console for AWS users to monitor security alerts and security posture.* Designed and implemented a feature flag system using Java on AWS Lambda for dynamic A/B testing across all product accounts. This included building a Node.js client and a REST API (API Gateway) for seamless integration with front-end and back-end services.* Created a detailed design document and wiki outlining the A/B testing tool's architecture, workflow, and API specifications.* Successfully secured a return offer after a three-month internship, demonstrating strong technical skills and valuable contributions to the team.

Taipei City, Taiwan

* Advised by Prof. Hsin-Hsi Chen. (http://nlg.csie.ntu.edu.tw/advisor.php)* My research interest is ontology embedding, especially published a sense embedding study on COLING.* Papers accepted by COLING18, WWW18, CIKM17. Journals accepted by KAIS and JASIST.

Taipei City, Taiwan

Engaged in Bing (https://www.bing.com), the second-largest search engine in the world.* Upgraded APIs for multiple internal platforms under tight deadlines, ensuring smooth integration and functionality. Presented the work effectively during cross-country conference calls.* Designed and implemented a testing tool with optimized workflows and pipelines. This automation reduced engineers' testing time by over 40%, enhancing overall development efficiency.* Implemented various new features and layouts for internal testing tools, improving user experience and facilitating testing processes.

Taipei City, Taiwan

• Modified the back-end of a product from a pipeline to parallel workflow and improved its performance by more than 50%.• Designed and constructed an entire back-end workflow that is responsible for a significant feature of a product.• Added python coding style linter into their continuous integration pipeline.• Won first place in Watson Health business plan proposal contest with colleagues.

Taipei City, Taiwan

* Constructed a business process management program for leave and reimbursement applications with open-source software.* Integrated bpm program to the cloud system and completed the production test.* Fully participated in the whole project management process, from spec discussion, production demo, and the final report with the president and the principal software manager in the company.

Taipei City, Taiwan

* Performed thorough surveys on social network papers in a short period of time and shared with lab members during team meetings.* Helped senior research assistants summarize related works and investigate related fields of interest.

Master Of Science - Ms, Computer Science, 3.93/4.00

Courses: Database Systems, Algorithm Techniques and Theory, Deep Learning Seminar, Natural Language Processing.

Bachelor'S Degree, Computer Science And Information Engineering

Activities and Societies: NTU Soft Tennis team member, Volunteering club memberGPA: 3.61/4.3; Last 60 GPA: 4.13/4.3 • During pursuing my.