- Managing NetSuite instances, including setup, configuration, and maintenance.- Monitoring system performance and identifying areas for optimization.- Administering user roles, permissions, and access controls to ensure data security and compliance.- Customizing NetSuite modules and functionalities to align with business processes.- Developing and implementing automation workflows to streamline operations.- Maintaining SuiteScripts for custom scripting requirements.- Importing, exporting, and transforming data using NetSuite's data management tools.- Integrating NetSuite with third-party applications and systems for seamless data flow.- Managing web services, RESTlets, and integrations to synchronize data between NetSuite and other platforms.- Staying updated on NetSuite releases, features, and enhancements.- Proactively identifying opportunities for system enhancements and process improvements.- Configuration and customization of NetSuite modules and functions, including but not limited to: Lead to Cash, Procure to Pay, Automation Workflows, Reports, Imports, Custom PDF Invoice templates, Advanced complex saved searches, Release updating, Sandbox refreshes, Bulk imports, Roles & permissions, Script deployments, Monitoring and Troubleshooting.

• Worked directly with business users & Cross functional (Business/Finance/Integration/Shipping) teams to lead requirements gathering, functional documentation development, validation and data mapping to NetSuite functionality.• Led the development and implementation of solutions tailored to subscription-based training services, integrating key tools and platforms such as Shipstation, CyberSource, and Boomi.• Oversaw the customization and implementation of various aspects of the system, including Suite Billing, Revenue Reconciliation, Budgeting, and Financial Reporting.• Recognized the importance of efficient inventory management and took action to enhance control over inventory.• Utilized NetSuite's inventory management features to gain real-time access to stock levels and optimize inventory control.• Streamlined the shipping and tracking processes to improve operational efficiency.

• Re-engineered an in-house custom-developed eCommerce solution for Assembly of items and Wholesale Distribution.• Overhauled various system aspects, including: - Work Order management - Bill of Materials - Multi-level assemblies - Shopping Cart functionality - Fulfillments & Shipping - Inventory management - Return management - Vendor Management - Warranty & replacement, among others.• Led the migration of a brand from Salesforce framework to the NetSuite platform.• Oversaw integration of an external MySQL database to meet reporting requirements.• Developed SuiteCommerce Advance Site catering to Wholesale and Retail businesses across multiple nationwide locations.• Customized Shopping & My Account functionalities.• Integrated NetSuite with an External Reporting system.• Played a pivotal role in optimizing manufacturing processes.• Covered areas such as supply chain management, financial control, inventory management, and production planning.

• Engaged in diverse facets of NetSuite, encompassing Reference Shopflow, Checkout, and My Account segments. Leveraged established methodologies and industry best practices to augment and innovate features, ensuring heightened levels of security, reliability, efficiency, and scalability for the online store.• Fostered collaboration across multiple teams to ascertain requirements, culminating in the creation of detailed requirement specification and technical specification documents.• Orchestrated a team of developers by establishing milestones/sprints, segmenting tasks into manageable work breakdown structures, facilitating daily stand-up meetings, and proactively managing expectations.• Architected and implemented Extract, Transform, Load (ETL) processes and web services to regularly update the internal data warehouse. This entailed extracting data from various sources including NetSuite, RightNow, and CyberSource.• Seamlessly integrated NetSuite modules (eCRM, Sales, Inventory, Fulfilment) with an array of external systems, including: OZLink for shipment and delivery services Responsys web services for email marketing CyberSource for payment processing Amazon Web Services for subscription management Blackhawk and Incomm for promotional coupon systems. This integration was achieved using NetSuite's PHP SDK and MySQL database. • Established and maintained local servers equipped with a robust version control system, development environment, and backup infrastructure to ensure operational continuity and code management efficiency.

2009: Initiated employment as a contractor through 4Tek. Transitioned: Recruited directly by Osiris as a Tech Lead in 2009. 2010: Elevated to the role of Director of Technology.*** Director of Technology *** : Oversaw the entire development process, harmonizing development, testing, and support endeavors across multifunctional teams. Solicited requirements from the Product Development Team, conducted thorough analysis and system design, and crafted comprehensive design documentation and workflows. Formulated estimates and devised timelines while delegating responsibilities among team members. Propounded innovative solutions to address technical exigencies. Contributed to delineating project scopes. Ensured the precision and comprehensiveness of technical information within proposals.*** Tech Lead ***: Engaged in client consultations to discern requirements and produced requirement specification and technical specification documents. Supervised a team of 8 developers, orchestrating milestones/sprints, segmenting work into manageable work breakdown structures, and facilitating daily stand-up meetings. Spearheaded the development of a PHP & MySQL-based CMS framework from inception, thereby enhancing operational efficiency. Transitioned approximately 20 existing clients' websites and constructed over 50 websites utilizing the CMS. Maintained development in sync with emerging technological advancements and selected pertinent technologies for integration. Established local servers encompassing a Version Control System, Development Environment, and Backup Infrastructure. Crafted core system modules utilizing PHP, MySQL, jQuery, HTML, CSS, and Bootstrap.