• Responsible for bringing conceptualized products to life by close collaboration with Business, Design, and Engineering Teams.• Thorough benchmarking of the digital debt collection market (services and SaaS tools) globally to understand and implement relevant new technologies and trends.• Completely responsible for Web based collections CRM and mobile based FOS App (field collection) from creating PRDs to designing wireframes to user-testing the Applications. • Continuously working… Show more • Responsible for bringing conceptualized products to life by close collaboration with Business, Design, and Engineering Teams.• Thorough benchmarking of the digital debt collection market (services and SaaS tools) globally to understand and implement relevant new technologies and trends.• Completely responsible for Web based collections CRM and mobile based FOS App (field collection) from creating PRDs to designing wireframes to user-testing the Applications. • Continuously working with external third parties (e.g. cloud telephony, conversational AI, smart route planning, geocoding/geofencing technology vendors) to explore, analyse, and assess possible partnerships primarily through API integrations. Show less

Created and Managed a Team of 4 Location Heads and 15+ Sales Managers.Responsible for PnL and distribution network of Unsecured Loans business across India.

• Managing and Supporting a Team of 8 Relationship Managers to drive Targets for Complete Delhi/NCR Region in Unsecured Loans (Personal Loans and SME Business Loans) Product Category.• Responsible for 400%+ growth in the monthly loan disbursal volume to over 8 Crore from 1.5 Crore INR within a Year.• Responsible for increasing and managing 200+ Affiliates and Business Partners from 20 initially, Along with improving Bank/FI Partnerships.• Responsible for Training and Monitoring the… Show more • Managing and Supporting a Team of 8 Relationship Managers to drive Targets for Complete Delhi/NCR Region in Unsecured Loans (Personal Loans and SME Business Loans) Product Category.• Responsible for 400%+ growth in the monthly loan disbursal volume to over 8 Crore from 1.5 Crore INR within a Year.• Responsible for increasing and managing 200+ Affiliates and Business Partners from 20 initially, Along with improving Bank/FI Partnerships.• Responsible for Training and Monitoring the team for Products and Policies of 20+ Bank/NBFC Partners along with managing internal Operations.• Exposure to the ground level sales nuances including open market selling to pitching to prospective partners to actually disbursing the cases while working as a Relationship Manager for my first 6 months here. Show less

Sole Analyst in a product (Back-office ERP Suite) benchmarking study. Learnt Tableau, SQL, R and improved my organizational skills.• Conducted a benchmarking study for a global QSR client to understand the technology trends in Back-office management solutions.• Conducted secondary research, interacted with top executives from leading ERP solutions providers to understand technology adaptability in QSR industry.• Created Interactive dashboards in Tableau for data visualisation and… Show more Sole Analyst in a product (Back-office ERP Suite) benchmarking study. Learnt Tableau, SQL, R and improved my organizational skills.• Conducted a benchmarking study for a global QSR client to understand the technology trends in Back-office management solutions.• Conducted secondary research, interacted with top executives from leading ERP solutions providers to understand technology adaptability in QSR industry.• Created Interactive dashboards in Tableau for data visualisation and worked on R for data analysis. Show less

Handled Complete Market Research, Competitive landscaping, Product design (benchmarking), Team building and Business strategy. Learnt Web development, App development technology, IoT tech trends, Sales and Marketing strategy other than deep insights into Indian retail market.• Built a team of IITians to create a next-gen on cloud SaaS platform for offline retailers to provide them real-time inventory management, supply chain management, livePOS and digital receipts.• Conducted… Show more Handled Complete Market Research, Competitive landscaping, Product design (benchmarking), Team building and Business strategy. Learnt Web development, App development technology, IoT tech trends, Sales and Marketing strategy other than deep insights into Indian retail market.• Built a team of IITians to create a next-gen on cloud SaaS platform for offline retailers to provide them real-time inventory management, supply chain management, livePOS and digital receipts.• Conducted exhaustive market research & launched surveys to understand the technology adaptability trends in unorganized retail in India.• Launched Kasset app on iOS and Android for consumers to help them get products availability and prices by store, wallet payments and digital receipts. Show less

Conducted and managed client facing projects like Brand Tracker Study, Buying Process Study, Digital Satisfaction Study, Market Sizing, Customer Segmentation, Waterfall Analysis, Funnel Analysis, Product Pricing, Product Launch, Market Opportunity Assessment etc.• Brand Tracker Study (Travel and Tourism): Conducted the study for an African Government Tourism Client to assess their standing across multiple geographies on various parameters.• Buying Process Study (F&B): Analysed the… Show more Conducted and managed client facing projects like Brand Tracker Study, Buying Process Study, Digital Satisfaction Study, Market Sizing, Customer Segmentation, Waterfall Analysis, Funnel Analysis, Product Pricing, Product Launch, Market Opportunity Assessment etc.• Brand Tracker Study (Travel and Tourism): Conducted the study for an African Government Tourism Client to assess their standing across multiple geographies on various parameters.• Buying Process Study (F&B): Analysed the survey data using Excel and created templates in MS PowerPoint for the presentation of results. The study was conducted for a global F&B (dried fruits) client to inspect the buying process in China market.• Buying Process Study (Automotive): Conducted the study to examine the buying process of Utility vehicles in USA and Canada market. Analysed the survey data and created templates in MS PowerPoint for the presentation of impactful insights.• Global Digital Satisfaction Study (F&B): Conducted complete data analysis using SPSS and Excel to analyse the impact of technical tools in the operations and management process of a global F&B client Show less