Tyani Joseph Email & Phone Number

Salt Lake City, Utah, United States

Lindon, Utah, United States

Executive Assistant to CEOs, Office and Facilities Manager, Receptionist

Lindon, Utah, United States

Responsibilities included:Taking phone calls, chats and emails for an eCommerce storeMeeting weekly goal expectationsOffering creative customer solutions with a unique customer service experienceBecoming familiar with programs such as ZenDesk, Gorgias, Slack, Shipstation, and Shopify

Orem, Utah, United States

Assisted in taking calls and chats with customers. Setting appointments and handling escalated customers. Organized the salon and completed inventory orders on a weekly basis. Assisted in the remodeling plans of the salon and restructuring of price points along with running all social media platforms.

Thornton, Colorado

At the city Aquatics and Recreation Center I would perform front desk services and operations. My duties included providing excellent customer service, including interacting with customers to answer questions and resolve problems, directing customers to proper locations, providing information, and assisting the public in general. This job gave me experience on how to control facility admission, including collecting drop-in fees, I.D. verification, processing membership registrations and punch card sales, and dispensing photo I.D. cards. I gained new experience on how to sell memberships and refined my operating skills for working a cash register drawer and compiling daily cash balances and deposit reports.

Westminster, Colorado

Responsibilities included: Booking appointments over the phone and in person, checking out customers at the register, welcoming clients and answering their questions or concerns about products and services provided. Also included light cleaning and organizing, laundry, opening and closing the store, helping customers fill out paperwork and scanning the files into the computer, create an inviting, professional salon environment.

Westminster, Colorado

Provided me with extensive customer service skills which were formed by communicating and assisting customers regularly and working closely with fellow team members to complete special projects. I also got experience in cashiering and balancing of a cash drawer. With these skills I was able to learn how to efficiently manage and create a fun, easy-going, helpful store environment for customers.

Bachelor Of Science - Bs, Psychology

High School Diploma

Activities and Societies: Honor Roll 3 years in a row, Crochet for a Cause (club), Photography Club,