Tyas Kusuma H. Email & Phone Number

Indonesia

- Handling fascinating problems related to Reseller experience journey from onboarding to reseller product discovery.- Responsible for customer facing product. - Leading experimental design solutions based on behavioural science and social science theory.- Driving product strategy with PMs through AB test experiments and product concepts to find the right product market fit- Collaborating with researcher to study Indonesia's reseller behaviour and helping them to maximize their potential to earn extra income for supporting their family

Singapore

- Designed property search experience, conversion experiments, and retention experiments on customer-facing products (both website and mobile app) for Singapore, Malaysia, Indonesia, and Thailand markets. - Led a few of complex projects such as property search & filter revamp (Singapore, Malaysia, Thailand, Indonesia), search by MRT (Singapore), GuruLens (search property using augmented reality), and Paid premium agent offering (Singapore).- Had experience conducting usability testing and interview research to collect insights and validate the product (in a few projects).- Collaborated with UI designer team to build design system for App and contributed to design system.- Synthesized user qualitative data and quantitative data to make a design decision- Collaborated with stakeholders, such as Engineers, Product Managers, Data Analysts, and Marketing in the product development cycle.

Jakarta, Indonesia

- Led complex design projects to improve the shopping experience in website/app based on data, business, and user needs- Conducted continuous user research, synthesized new insights from users, and explored new opportunities- Synthesized quantitative data and drove the actionable items- Contributed to a centralized design system- Collaborated with stakeholders, such as Product Analyst, Engineer, Marketing, Merchandising, and Finance to drive solution

Jakarta, Indonesia

Jakarta, Indonesia

- Designed a first-time customer experience improvement project- Drove other small business solutions through design- Collaborated with other stakeholders in the product development process- Became the first UX researcher in the team

Faculty Of Computer Science, Universitas Indonesia

- Tutored and assisted undergraduate students in some courses such as Database, Discrete Math 2, and Intro to Digital System- Assessed students' coursework.

Jakarta, Indonesia

- Designed the first Cermati mobile app product- Conducted user interview research for validating the mobile app design- Managed to release the first Cermati mobile app in 3 months

Jakarta, Indonesia

- Acted as UX designer plus front-end engineer - Helped client to build the company website portfolio