Ty Bailey Email & Phone Number

Portland, Or, Us

Santa Monica, California, Us

Santa Monica, California, Us

Boston, Ma, Us

Tasked with ensuring that both the Global Strategic and Tactical initiatives of the Client Services organization are successful. Core responsibilities include; metric development, staffing projections and career growth planning, management and delegation of projects to regional leaders (foreign and domestic), and cross functional collaboration to ensure smooth operation and hitting of financial goals. Also, tasked with working to ensure strong sales and renewals through direct partnerships within the sales organization and relationships with key accounts.

Boston, Ma, Us

Working directly with Acquia's corporate headquarters in Boston to create a continuity of employee experience, staff on-boarding, and recruiting. Responsible for the general working and well being of the Portland office. Managing of administrative staff, office budgets, and social events and to act as the senior member of Acquia leadership in the Portland region.

Boston, Ma, Us

Boston, Ma, Us

Woburn, Ma, Us

The role of Manager of Solutions Engineering is multi-focused. As the sole department head key responsibilities included all aspects of the day to day business including Staffing, Infrastructure, Metrics, and Project Management. This role also worked within the greater framework of the Sales organization and was tied directly to the company sales and growth goals.

Boston, Massachusetts, Us

The primary task of the Client Services Manager at Rapid 7 was to ensure long-termcustomer loyalty regardless of what realm of support it fell under. With that as the driving goal, the position worked closely senior management in the creation of several teams spanning from standard Post-Sales Technical Support, to On Boarding of new accounts, to Enterprise Technical Account Management. As part of the construction of these units, responsibilities included Staffing, Utilization, Metrics, and connecting cross functionally to Engineering and Sales to drive productdirection and company value.

Lead trainer for incoming staff. Responsibilities included scheduling courses, designing and developing educational materials based on 3rd party developer documentation and internal policy guidelines. Additionally the role required the implementation of course guidelines and grading metrics to ensure faculty understanding and sign-off on all materials. The position included regular travel and almost 100% self-motivated tasks.

Ma, History

Bs, Cs, Huhi