Tye Eddings Email & Phone Number

Kansas City, Mo, Us

• Directed configuration and implementation of Precursive product suite across multiple business units and cross-functional teams providing resource allocation and project management alignment• Steered discovery and outcome recommendations on business process efficiencies for future state cross-functional business unit initiatives

• Managed client portfolio of over 104 projects with a reoccurring revenue exceeding $300k with an average quality score of 99.7%• Co-Facilitated culture initiative to aid management in enhancing teammate synergy within the implementation department• Administrator for the life cycle of the Conga Collaborate software handling analysis of feature requests, design and development, communication, and delivery to the Implementation team. • Collaborated with management and team members on the redesign and roll out of multiple process efficiencies

• Managed the customer relationship and timeline in the launch of VinSolutions CRM software for 154 dealerships• Implemented Conga Software Solution to streamline client onboarding experience & increase implementation efficiency to over 40 teammates.• Cultivated relationships with internal and external customers working inter-departmentally• Selected team member of the month in Oct 2017 by peers and management

Jurysync

• Collaborated with social scientists, psychologists, and trial lawyers to accurately forecast the outcome and damages of disputes and litigious risk for clients• Coordinated logistics for mock trials and jury selections• Managed collection and input of data from jury research projects through completion• Utilized SPSS to analyze data collected for statistical validation of research findings• Streamlined the reporting process by creating tools that reduced processing time from two weeks to a day

I was tasked with enabling the 16 managers and their sales teams to work more smoothly and efficiently as they developed their dealer network. I identified problematic silos preventing the sharing of information, which was remedied by overhauling the Microsoft SharePoint site’s flow and content. My effort allowed the sales teams to regain coordination and communication increasing satisfaction and productivity. I created the Dealer Business Planning Tool to enhance the ability of the sales and dealer network to proactively find and solve underperforming product dealers. This allowed the team to spot problems before losses could accrue. I often collaborated with senior management regarding the output of the Dealer Performance Improvement tool with targeted correspondence to the end equipment dealers.

I migrated the internal process of creating print communications to Adobe platforms such as Indesign and Publisher in order to gain efficiencies and capabilities. I was able to leverage this effort during the management and creation of faculty and staff newsletters, yearbooks, and the campus culture book. I managed campus events and off-site meetings by tracking budget and timing influences. This allowed me to ensure events were value driven and achieved the goals of the stakeholders such as the DeVry Executive Committee’s professional development workshops. During my time at DeVry, I developed an Access database to generate automated reports, eliminating the tedious and expensive manual data entry and processing. This saw report output times drop from seven business days to three hours. This database has been nationally adopted as a best practice and infrastructure critical for reporting.

At Vangent I joined then lead a team of agents who processed and filed a variety of documents for the Department of Labor. During my time leading the group the team met or exceeded all the Department of Labor’s ERISA Filing Acceptance System requirements. My role allowed me control and management of ten customer service representatives. I managed their hiring, training, scheduling, performance evaluation, and professional development. I enjoyed investing in their abilities.

Bachelor Of Science Technical Management, Sales And Marketing

Associates Of Liberal Arts, General

Aas, Fashion Design

Completed course list available upon request