Rich Tye Alexander Email & Phone Number

Experience:Solutions-oriented IT Administrator with notable success with rollout process for printers, computers and software. Excellent talent in managing challenging/irate customers while successfully addressing issues in a calm and reassuring manner. Strong communication and organizational skills. Works well in fast-paced culturally diverse environments where critical thinking, effective negotiating and strong interpersonal talent are required. Outstanding leadership abilities. Able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.Goals:Seek contract employment for IT Rollout on West Coast or Southern US.Specialties: Microsoft Windows® 2003. Active Directory, Domain Name Services (DNS) Group Policy, Windows System Resource Management (WSMS) Dynamic Host Configuration Protocol (DHCP), Internet Protocol Security (IPSEC) Network Protocol Version 4 (ipv4), IP/TCP, Routing and Remote Access (RRAS), Virtual Private Network (VPN) • Tools: Clarify, Remedy, HP Overview, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, Microsoft Project

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  It Specialist

  Siemens

  Mar 1982 - Apr 2001

  Responsibilities included coordination of batch production for IBM mainframes; developed and maintained an Access database for 700 printers and other peripheral devices; provided software setup and problem determination for MVS, Unix, AS400, PC Networked Printers.

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  It Training

  Information Technology And Networks