Tyeisha Johnson, Msha Email & Phone Number

Baltimore, Md, Us

United States

Glen Burnie, Maryland

- Track patients who are referred for Mental Health Evaluations from the emergency department - Verify insurance, obtain inpatient behavioral health authorization, and locate an appropriate inpatient behavioral health bed for patients at University of Maryland Baltimore Washington Medical Center or outside facilities. - Coordinate patient admissions to inpatient psychiatric units - Complete inpatient admission process, obtain patient’s signature on applicable admission forms - Coordinate ambulance transportation for clients who are transferred to outside facilities

Baltimore, Maryland Area

- Complete Intake Screener Form for potential clients - Conduct Post Intake Survey Calls - Enter Outcome Measurement System into Beacon Health Options - Obtain authorization from Beacon Health Options and update the clinic database with authorizations - Provide front desk coverage, complete registration and check out process for clients. Verify demographics, insurance, and answer/ route calls appropriately - Complete Monthly Intake statistics on Scheduled Clients - Complete schedule changes to Psychiatrist, Nurse Practitioner, and Therapist templates in Epic – Electronic Medical Record - Assist clients with applying for Financial Assistance through University of Maryland’s Financial Assistance Program - Enroll Home Health clients into e-Medicaid - Enter Health Home Services into e-Medicaid - Failure Modes and Effects Analysis (FMEA) team member: worked to improve the intake process - Building Committee: worked to improve building operations, employee and client concerns

Glen Burnie, Maryland

- Greet patients, schedule appointments in accordance to department guidelines, resolve scheduling errors, fill appointments from the wait list - Verify and collect demographics, emergency contact information, insurance, and copayments. - Enter Prescription refill request. - Enter, process, and obtain authorizations for referrals. - Informal Supervisory Task: Assist in Training New Medical Office Assistants. Resolved insurance and scheduling errors. Created Resource Manual for Medical Office Assistants.

- Greet patients, collect accurate patient demographics and insurance information - Verify insurance, obtain inpatient behavioral health authorization, and locate an appropriate inpatient behavioral health bed for patients at Johns Hopkins Hospital or outside facilities. - Complete inpatient admissions process; obtain patient’s signature on applicable admissions forms. - Obtain precertification and courtesy reviews with various insurance providers - Complete registration and financial paperwork - Coordinating patient admissions with inpatient psychiatric units, patient transfers and transport to other facilities

- Greet patients, complete registration, collect accurate patient demographics and insurance information - Verify insurance, obtain referrals and patient signatures for applicable clinic registration forms - Informal Supervisory Task: Train new Patient Service Coordinators. Created Training and Resource Manual for Patient Service Coordinators.

Baltimore, Maryland Area

- Greet patients, complete registration, collect accurate patient demographics and insurance information - Verify insurance, obtain referrals and patient signatures for applicable clinic registration forms

­- Greet patients and register them accurately; demonstrate high level of customer service and professionalism­- Interview patients to obtain data, complete forms, and enter information into the system­- Determine bed availability to assign patient to room and refer to appropriate Access Coordinator­- Work closely with other departments to coordinate clinical triage efforts

Towson, Maryland

- Greeted, assisted, and directed visitors, patients and other Health System clients - Offered visitors general knowledge of programs, locations, policies and practices - Completed audits and mailings for the admissions department - Maintained confidentiality while displaying exemplary customer relations skills

Master Of Science - Ms, Health/Health Care Administration/Management

Certificate, Chemical Dependency Counseling

Bachelor Of Science (B.S.), Psychology

Minor: Family Studies