I lead an outstanding team of people focussed on the delivery of a truly transformational experience for UWL students. Learn more about the work of the Students' Union here: https://www.uwlsu.com/Or more about the University of West London here: http://www.uwl.ac.uk/#1 Students' Union in the UK for Student Satisfaction in the National Student Survey for 4 years in a row.

Koreo is a talent development consultancy and incubator that operates across the UK andinternationally, with projects in Europe, the USA, Asia and Australia. In the UK, Koreo isbest known as the managing agents for Charityworks, the national graduate scheme forthe charity sector and Change 100, a paid summer internship programme for studentswith a long term health condition or disability.This role formed part of the Senior Management Team and reported directly to the CEO. In this role I was responsible for a team of 20 permanent staff and associates who deliver all of theoperational aspects of Koreo’s work. This includes:• The design and delivery of national recruitment and selection processes for bothCharityworks and Change 100. Combined, these programmes receive in excess of5,000 applications annually and candidates are shortlisted through a process ofapplication, online testing, assessment centres and interviews.• The design and delivery of an annual 12-month leadership developmentprogramme for 140 Graduate Trainees participating in the Charityworksprogramme who are placed in full time roles in over 80 charities.• The design and delivery of a 6-month personal development programme for 135interns participating in the Change100 programme, including a series ofpartnership events with participating commercial organisations.• The design and execution of a business development programme aimed atretaining the existing clients across programmes and expanding the scope of eachprogramme.• Directing and coordinating the delivery of a wide range of consulting activityfocused on strategic development, organisational redesign, talent developmentand people management with client organization. Clients include CARE, RethinkMental Health, National Union of Students, Kings College Student Union, AdvisingLondon, The British Science Association and Metropolitan Housing.

The Council of the City of Sydney is a local government authority responsible for the CBD and surrounding suburbs of Sydney. The City provides infrastructure, programs and services to over 180,000 residents and up to 1 million visitors per day. The City has developed an overarching vision for the City in 2030 to be green, global and connected called Sustainable Sydney 2030. The City has over 1800 staff, employed in over 50 locations and is responsible for $7 billion in assets. This role reports to the Director City Life and is responsible for the management of the City's social policy, programs, community facilities and services including: childcare, after school care, vacation care, homelessness, community centres, gyms, community venues, youth centres, over 55 centres, social policy, community programs, community transport, meals on wheels, food services and grants programs. The business unit has 250 staff, responsibility for 40 facilities and an annual operating budget of $20 million. Key achievements:• Designed and executed an organisational restructure across 6 business units impacting 250 staff to provide better community outcomes, business integration and strategic alignment.• Coordinated the closure of a state wide call centre that had operated for 30 years as a result of NSW Government Homelessness Reforms impacting 15 staff. Through the change program all impacted staff were either permanently redeployed to ongoing budgeted positions at the City or had taken voluntary redundancy by the time of closure.• Developed a new strategic plan to guide the development of the business unit, including a comprehensive overhaul of performance measurement tools to align with results based accountability that has resulted in increased occupation of community facilities; improvements to quality of life outcomes for program participants; increased knowledge and awareness in the community of City services; and increased revenue.

This role reports to the Executive Manager Research, Strategy and Corporate Planning and is the leader of a team of 5 people responsible for the design, management and delivery of a range of strategy and economic development projects associated with the City’s overarching long term vision Sustainable Sydney 2030.Key achievements: • Coordinated the Sydney is Fashion program that brought together Sydney Fashion Festival, Vogue Fashion Night Out and History Week to deliver a range of events across a 3 week program estimated to generate economic activity and visitation of over 100,000 people in the City of Sydney Local Government Area.• Developed major sponsorship agreements with Destination NSW and external partners for conference events including; Hannover Fairs for CeBIT; TEDx; The World Conference on Lung Cancer and Microsoft for the Imagine Cup that resulted in over 10,000 conference delegates and over 50,000 conference visitors to the City. • Prepared the draft Tourism Action Plan which outlined 91 actions aimed at increasing inbound domestic and international tourism activity in the City and destination development focused on maintaining Sydney’s position as Australia’s number one tourism and business destination. The Action Plan was endorsed by Council and supported by the NSW Tourism industry stakeholders.• Led the development of the City’s 101 Community Wellbeing Indicators and 164 Measures in partnership with the Institute for Sustainable Futures at the University of Technology Sydney, that track the progress of the City and its residents across environment, cultural, social, economic and governance issues. The indicators and measures guide the City’s operational delivery program, monitor improvements to the quality of life of the City’s residents and inform the work of other government agencies.

This role reports to the Director City Life and is responsible for the management of over 120 staff who provide services; in the City's 9 branch libraries and 2 library links that have over 1 million annual loans, 1.2 million annual visitors and an annual operating budget of $5 million; the City’s $11 Grants and Sponsorship Program and History and Curatorial teams including the City’s $6 million Civic Collection. Key achievements • Negotiated major new multi-year sponsorship agreements between the City and the Sydney Film Festival and the Sydney Fringe Festival that sought to enrich the City’s cultural offer, develop creative industries, position Sydney as a global city and increase economic activity in the City through increased interstate and international visitation. The events achieved the goals and objectives identified in their sponsorship agreements and importantly increased visitation and participation by over 20% during the term of the agreement resulting in the engagement of new audiences and increased economic activity. • Led the development, change management program and implementation of a new customer and employee library IT system called Aurora, which replaced the existing system that had been in operation for 15 years. The new system focussed on improving search functionality, database management, customer requests and book selection. The new system was well received by staff and customers who felt informed and supported during the transition period. • Led the development of a new electronic database system for the management of the 3000+ items in the City’s Civic Collection which assisted in the first formal valuation of the collection in over 5 years. The process resulted in the identification of items which were previously thought to be lost; the formal recording of many items which had not been previously catalogued; and a valuation increase to the collection of close to $1 million.

This position reported to the Manager Social Policy and Programs and was responsible for the development and implementation of Council’s Social Policy and Plan and Affordable Housing Strategy; provision of strategic social policy advice across Council on issues relating to urban renewal, town planning and development, community services and facilities. The role was also responsible for the coordination of strategic policy and service reviews relating to human services.Key achievements:• Led the sector engagement and implementation of the City’s first Affordable Rental Housing Strategy, including the management of the City’s Internal Project Control Group. The delivery of projects identified in the Strategy has resulted so far in an additional 500 affordable housing dwellings within the City of Sydney Local Government Area since 2009.• Won a Commonwealth Government Grant of $440,000 from the Housing Affordability Fund to undertake preliminary design and feasibility analysis on 22 sites across inner city Sydney in partnership with 11 surrounding Councils. The design and analysis has enabled participating Councils and private sector land owners to progress development opportunities inclusive of affordable housing that could achieve over 400 additional affordable housing dwellings for low income workers.

Shellharbour City Council is a local government authority on the south coast of New South Wales approximately 1.5 hours south of Sydney. This role reported to both the Group Manager Strategic Planning and the Group Manager Community Services and managed a small team of 3 people that was responsible for:• The development and coordination of the City’s Developer Contributions Plan (Section 94) which outlined the purposes for which levies were to be collected from new development to provide for new infrastructure to meet the needs of the increased population resulting from the development. This plan outlined works with a delivery value of $158 million.• The design, delivery and evaluation of community engagement, community development programs and grant funded activities focused on promoting social inclusion and building resilience within the community.• The development and implementation of the City’s Social Plan and associated action plans which focused on the implementation of actions which sought to reduce social disadvantage amongst key target populations within the community and address key social issues. Key achievements:• Managed the development of an Open Space, Recreation and Community Facilities Needs study to inform the City’s new Section 94 Development Contributions Plan and Community Strategic Plan. This study enabled Council to ensure adequate planning, levy collection and resource allocation for community infrastructure delivery as the population increased over the next 20 years.• Won and project managed the Commonwealth Government Grant Funded program, Communities for Children, worth $330,000. The projects and programs developed with this funding focused on early intervention, information provision and support for children 0-5 and their families and carers which resulted in improved outcomes in relation to community participation, awareness of services, child and family health, parent confidence and human services sector collaboration.

Job Services Australia provides job seekers with support to help them find a job. Employers are able to use Job Services Australia to find staff to meet their recruitment needs.Job Services Australia is delivered by a network of organisations funded by the Australian Government to provide employment services to job seekers and employers.Job Services Australia providers are a mix of large, medium and small, for-profit and not-for-profit organisations that are experienced in delivering services and support for job seekers and employers.IPC Employment was a Job Services Australia Accredited Job Services provider.IPC Employment offered personalised support to help job seekers to find a job. They also connected job seekers with a range of government initiatives, including training programmes, that help them gain the skills to get and keep a job.Roles included: training, group recruitment, personalised recruitment advice and support and client engagement.

Policy and communications advice for:The Hon. Ursula Stephens, former Parliamentary Secretary for Social Inclusion: http://www.aph.gov.au/Senators_and_Members/Parliamentarian?MPID=00AOS The Hon. Kim Beazley, former Leader of the Opposition and current Australian Ambassador to the United States of America:http://www.dfat.gov.au/homs/us.html