Thomas Yergeau Email & Phone Number

Vienna, Virginia, Us

Systems Engineer supporting information technology for the City of Falls Church.● Implemented VMware vSphere 5.1 on HP blade and DL servers and HP LeftHand iSCSI SAN, including a 7-node HA cluster and several standalone hosts.● Performed Physical to Virtual migrations of numerous servers, decreasing physical server footprint by 75% en route to 90%.● Developed completely unattended installation of Windows 7 Enterprise and all standard applications (Adobe Reader, Flash, MS Office, AV, etc.), facilitating migration of approx. 250 workstations from Windows XP to Windows 7 (64-bit).● Ensured reliable VM backups using Veeam, and combined Veeam inline deduplication with Windows Server 2012 post-process deduplication to allow long-term recovery of over 30 VMs using approx. 1 TB of storage.● Developed VMware templates for Windows Server 2008 R2 and Windows Server 2012, ensuring consistent baseline installations of virtualized servers.● Achieved 99.2% average patch level across all systems for Microsoft and 3rd party software using Microsoft WSUS and Secunia CSI, which combined with multi-tier anti-malware solution to almost completely eliminate malware infections.

As a result of volunteering with Mother Teresa’s sisters in Calcutta, took an extended sabbatical to give back to others. Highlights of this time include full-time volunteer work at the St. Anthony Shelter for Renewal homeless shelter in the Bronx, NY and Madonna House Apostolate in Ontario, Canada, as well as time with the Dominican Friars in Cincinnati, OH and Clear Creek Monastery in Oklahoma.

Us

Network Systems:● First technical member of new IT team; stabilized and modernized an outdated and unstable network.● Performed NT 4 to Active Directory domain migration and Exchange 5.5 to 2003 migration.● Deployed remote access solutions including a 64-bit Windows 2003 Terminal Server and Outlook Web Access secured by Microsoft ISA Server. ● Deployed VMware ESX on HP Servers and an HP EVA fibre channel SAN for a virtualized environment, facilitating rapid deployment of new servers, substantial savings on hardware, and easier disaster recovery.● Designed and deployed a standard, secure and user-friendly desktop image, resulting in reduced desktop support load, increased user satisfaction, and improved network security and software license tracking.Security & Business Continuity:● Enhanced network security with centrally managed desktop and server anti-malware software, patch management systems and multi-tier anti-spam systems.● Designed backup and disaster recovery / business continuity systems and plans, testing them periodically. ● Utilized Symantec software for backup, and NSI DoubleTake for disaster recovery of file and Exchange servers, and VM replication for other systems. ● Performed annual test with business continuity team where all systems were failed over to a remote site. Support & Integration:● Worked regularly with IT staff from corporate parent on issues including security, network management and interoperability, and hosted applications.● Provided user support to 150 employees, including mutual fund managers, stock traders and analysts.

● Overhauled headquarters network of this rapidly growing (post-8(a)) firm in acquisition mode.● Modernized failing network from obsolete systems to modern Microsoft Windows and Exchange solutions in less than three months without disruption to end users.● Substantially reduced help desk calls from 50-onsite employees through designing and deploying a standard and secured workstation build.● Ensured proper and most economical licensing of all software.● Implemented Symantec backup software and off-site tape storage.● Deployed new file & print servers, intranet server, and Outlook Web Access.● Facilitated replacement of paper timesheets with a web-based, SQL Server-driven timesheet system (Deltek Time & Accounting).● Deployed a Cisco clustered firewall to facilitate IPSEC VPNs between offices and a client VPN solution to enable remote employees.

New York, Us

● Managed network at the Washington Bureau and field offices.● Systems managed included a Microsoft Exchange cluster, Netware and Windows file & print servers, proprietary newsgathering servers, Nortel switches & routers, backups, and WAN infrastructure.● Ensured 100% systems uptime during broadcasts.● Worked regularly with IT staff in New York to conform to corporate standards and troubleshoot difficulties. ● Supported on-site and field employees with a wide range of technical abilities and needs.● Supported CBS News VIPs.

Alexandria, Virginia, Us

● Managed company’s Windows and storage infrastructures.● Grew storage systems from 50 gigabytes to eight terabytes in two years using equipment from HP/Compaq, Network Appliance and EMC.● Implemented VERITAS NetBackup Datacenter and StorageTek tape libraries for enterprise backup. ● Technical lead on projects including implementation of an EMC Symmetrix storage array and developing standards for server configuration. ● Key player in other projects including a data center relocation and large-scale server deployments. ● OS security lead for the e-commerce web site.