Tye Robinson Email & Phone Number

San Antonio, Texas, Us

• Led key initiatives for the Member-Facing Bank App’s digital transformation, driving user engagement and increasing user experience.

San Diego, Ca, Us

• Led the redesign of the banking web application, reporting directly to the bank’s senior leadership.

Dallas, Tx, Us

• Spearheaded key initiatives for AT&T’s account recovery process, conducting thorough user research and usability testing.

New York, Us

• Designed and improved user experience for a COVID cleaning app, prioritizing critical needs.

Basking Ridge, Nj, Us

• Spearheaded user-friendly Verizon 5G installation app, improving customer onboarding.• Streamlined app design, increasing self-installation success and improving efficiency by 20%.• Implemented intuitive user interfaces and guided experiences, minimizing the learning curve and enhancing overall customer satisfaction.

Tampa, Florida, Us

• Conducted usability testing and gathered feedback for a steel order management app, resulting in a 15% reduction in errors.• Trained staff for seamless adoption, contributing to a 30% increase in productivity.• Created intuitive prototypes, enhancing efficiency in order processing.

Leverkusen, North Rhine-Westphalia, De

• Spearheaded user-friendly Verizon 5G installation app, improving customer onboarding.• Streamlined app design, increasing self-installation success and improving efficiency by 20%.• Implemented intuitive user interfaces and guided experiences, minimizing the learning curve and enhancing overall customer satisfaction.

Stamford, Connecticut, Us

• Led dashboard and billing system design, collaborating with stakeholders.• Developed high-level architecture, wireframes, and prototypes, resulting in a 15% increase in user adoption.• Mentored junior designers, contributing to a 25% improvement in team efficiency.

St. Louis, Mo, Us

• Innovatively developed and executed concepts, boosting user engagement by 25%.• Ensured 95% brand compliance as a digital brand expert for in-house and agency work.• Enhanced project efficiency, reducing turnaround time by 20% through streamlined management.

Arlington, Va, Us

• Conceptualized creative ideas, driving a 20% increase in user engagement through the implementation of innovative digital experiences• Executed all visual design stages, ensuring a 15% improvement in cross-device user experience by implementing responsive web design (RWD) principles• Established design guidelines and best practices, expediting the approval process by 25% through clear articulation of design decisions to executive stakeholder

St. Petersburg, Fl, Us

Proficiently used markup languages like HTML to create user-friendly web pages that meet design and usability standards.Maintained and improved websites by regularly updating content, optimizing performance, and ensuring security measures are in place.Optimized web applications for maximum speed and performance, ensuring smooth and efficient user experiences.Designed mobile-based features and responsive web design to provide seamless experiences across different devices and screen sizes.Collaborated closely with back-end developers and web designers to improve the usability, functionality, and performance of web applications.Obtained feedback from users and customers, and used it to inform design decisions and iterate on solutions for improved user experience.Wrote functional requirement documents and guides to clearly communicate design specifications and guidelines to stakeholders and team members.Created high-quality mockups and prototypes to visually communicate design concepts and gather feedback for refinement.Provided assistance to back-end developers with coding and troubleshooting, ensuring seamless integration of front-end design with back-end functionality.Ensured high-quality graphic standards and brand consistency across all web assets, adhering to company branding guidelines.Stayed up-to-date on emerging technologies, design trends, and best practices in web design and development to continuously improve skills and stay relevant in the field

Blue Bell, Pennsylvania, Us

Developed intuitive, usable, and engaging interactions and visual designs for web and mobile. Provided strategic thinking and leadership. Collaborated with cross-functional teams throughout the design process Participated in the development process from definition, through design, build, test, release, and maintenance. Stayed abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds. Researched and track advancements in mobile application design patterns. Supplied any design problem down into viable actionable chunks and solve them with clarity and precision. Stayed in the loop and on top of the latest standards, changes, trends in the mobile design field.

St Louis, Missouri, Us

Worked directly with stakeholders, strategists, and development teams to create visually appealing and user-friendly interfaces for web and mobile applications.Utilized use cases, page flow, wireframes, mock-ups, and functional prototypes to translate design concepts into deliverables.Standardized UI frameworks, such as Twitter-bootstrap-Less and Foundation, to ensure consistency and coherence in design.Designed interfaces and products, translating mock-ups into deliverables with a focus on usability and user experience.Developed UI scaffolding and functional prototypes for effective implementation of design concepts.Coordinated focus groups to gather feedback and improve UI design for a better user experience.Utilized UX strategies, including storyboarding, wireframing, and scoping business requirements, to inform design decisions.Conducted user experience analysis through A/B testing and data-driven design modifications to enhance performance and retention.Implemented UI design with a focus on SEO optimization and standardization.Created UI responsive scaffolding and functional prototypes for multi-device compatibility.Trained in Agile methodology, including deliverable product timelines, planning, progress measurement, team communication, and motivation.

Frisco, Texas, Us

Defined and created UX vision and strategies for Magellan Health Care, advancing the UX practice while adhering to brand guidelines.Analyzed quantitative and qualitative user research data from multiple sources to identify opportunities and recommend design directions.Synthesized customer data to inform design decisions and prioritize feature UI design interfaces.Connected design strategy to business results, ensuring alignment with company objectives.Produced UX roadmaps to guide the development of UX initiatives and projects.Assisted with a wide range of user-centered research projects, including usability testing, contextual inquiries, and stakeholder interviews.Led group activities, such as affinity diagramming and card sorting, to organize and structure research with clients and study respondents.Developed personas, scenarios, and concept models to effectively communicate user needs and behaviors to cross-functional teams.Created presentations, including wireframes, workflows, and interactive prototypes, to communicate design concepts and recommendations.Gathered user insights through A/B testing to inform iterative design improvements.Assisted with maintaining the User Insight brand and supported client services with marketing activities and sales presentations.

B.S., Mass Communications

Bachelor Of Applied Science (Basc), Mass Communication/Media Studies