Tyese L'Nai personal email
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I created Top Level Business Services to help entrepreneurs with customer service solutions so they can focus on their passion. Creating a service experience that exceeds your customer's expectations is a HUGE advantage for your business. I think we can all agree with that! So why do so many small businesses struggle with this?As an entrepreneur who has owned multiple businesses over the years while working either full or part-time and raising a family, I can tell you that it can be overwhelming trying to balance everything. If you have ever considered closing your business because it is just not fun for you anymore, you know what I am talking about. That's where I come in. I help small business owners create strategies for handling customer service situations and implement systems to make it easier. I will work with you to identify opportunities for improvement in your customer service operations, manage your communication systems, and assist with staff training. I am your Customer Service Fairy Godmother, okay?I am combining my years of experience in hospitality management, sales, marketing, and operations to help you run a business that fulfills your passion and keeps money in your pocket.
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Event CoordinatorThe Center ClubRandallstown, Md, Us -
Event CoordinatorThe Center Club Aug 2022 - PresentBaltimore, Maryland, United States -
Business StrategistTop Level Jul 2020 - PresentI provide customer service solutions to emerging entrepreneurs so they can focus on their passion. Let me help you create exceptional service experiences for your clients and customers. -
BloggerStrong Mom Sad Mom Jun 2018 - Aug 2022I created a blog to share my experiences with postpartum depression and anxiety after the birth of my second child. This blog became not only a creative outlet for me, but a source of hope, strength and support for women with similar experiences. The blog includes a mix of personal stories along with information about mental health and wellness. I am the sole curator of the content. In addition to writing, I also managed the Facebook, Twitter, Instagram, and Pinterest accounts for the blog including creating a content calendar using Trello, scheduling posts using Tailwind, Buffer, and Hootsuite, creating images and lead magnets using Canva, and managing a Facebook group.
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Marketing Event CoordinatorStrategic Factory May 2019 - Feb 2020Owings Mills, MdResponsible for planning, executing, and managing all events for the organization, including internal and external events.Create standard operating procedures for reserving internal events.Manage VIP experience for potential clients visiting the facility. Represent the company at external marketing and networking events.Nuture relationships with sponsors to ensure mutual benefits.Manage sponsorship and association membership budget.Assist with curating content for internal social media accounts.Content writing for internal newsletter, external newsletter, and company blog.Serve on the Culture Club committee to plan and execute events for the staff to foster our company culture. -
New Home Sales AssociateJames Keelty & Company, Inc. Apr 2018 - May 2019Ellicott City, MdAssisted potential home buyers at a new townhome community. -
Catering/Events CoordinatorErickson Living Jan 2015 - Jul 2017Charlestown Retirement Communities, Catonsville, MdResponsible for all aspects of catering and event coordination within the community. Coordinates all Dining Room Staff, Utility Staff and Production Staff for catering events. Assists Manager with planning, coordinating and booking all functions and events at the Community. -
Event SpecialistResidence Inn By Marriott Jun 2014 - Jan 2015Linthicum, Md
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Hospitality & Business TeacherNational Academy Foundation Aug 2010 - Jan 2014Responsible for planning and implementing an instructional program in Business & Hospitality Management for tenth & eleventh grade high school students. Also responsible for providing related educational services for students in a skills-based learning environment, managing student behavior, assessing and evaluating student achievement, and modifying instructional activities for disabled and ESOL students. Other duties include collaborating with community business leaders to schedule guest speakers, field trips and job shadowing opportunities, maintaining continuous contact with peers, parents and administration to keep them informed of student progress, planning various school events such as talent shows, assemblies, awards programs and prom. Served as the Advisor of the Class of 2013. -
Group Sales ManagerRoy'S Hawaiian Fusion Restaurant Apr 2007 - May 2010Responsible for generating revenue for the restaurant through events in the restaurant’s private and semi-private dining areas. Maintained repeat business and solicited new business through outside sales calls, cold calls, direct mailings, direct email, networking events and off premise marketing events such as bridal shows and fundraisers. Other duties include planning and executing special events for clients and employees, serving as the point of contact for all in-house events, creating marketing materials, preparing marketing and sales reports, maintaining inventory of marketing collateral and supplies, managing the restaurant marketing and special event budget.
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Sales & Event CoordinatorThe Oceanaire Seafood Room Oct 2005 - Apr 2007Responsible for private dining sales, building relationships with clients, planning special events, in-house marketing
Tyese L'Nai Education Details
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Hotel & Restaurant Management
Frequently Asked Questions about Tyese L'Nai
What company does Tyese L'Nai work for?
Tyese L'Nai works for The Center Club
What is Tyese L'Nai's role at the current company?
Tyese L'Nai's current role is Event Coordinator.
What is Tyese L'Nai's email address?
Tyese L'Nai's email address is ty****@****ail.com
What schools did Tyese L'Nai attend?
Tyese L'Nai attended University Of Maryland Eastern Shore.
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