Tyffny Riordan Email & Phone Number

Gulfport, Ms

Deliver formalized training support in the areas of basic expeditionary combat medical skills to over 2800 Navy personnel a year. Asst Site Lead and Phase 1 Phase Lead• Provide guidance to students by assessing and evaluating the student’s performances.• Assess students’ knowledgebase and identify learning goals and adjust lessons to meet the same.• Develop and implement effective teaching strategies that introduce technology into lessons to make them more interesting and useful.• Demonstrate accuracy in covering curriculum to ensure all students have a good understanding of the material being presented.• Responsible for fostering a student-centered classroom environment based on mutual respect and collaboration.• Teach students basic map reading skills and how to navigate with a map and compass over unfamiliar terrain during both day and night courses.• Always present a professional appearance. • Provided safe care and transport of up to 44 students to alternate training sites without oversight or supervision.

Work closely with pharmacists and use medication input software to safely and accurately dispense medication.• Worked in a busy neighborhood drugstore and gained hands-on knowledge of retail pharmacy operations.• Provided friendly customer service that helped retain customers despite fierce competition in the industry.• Demonstrated accuracy in cashiering, cash handling and credit-card processing, consistently balancing cash drawer to the penny.• Performed trouble shooting for clients with insurance issues to resolve problems.• Receive written prescription or refill requests and verify that information is complete and accurate.• Establish or maintain patient profiles, including lists of medications taken by individual patients.• Maintain proper storage and security conditions for drugs.• Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.• Answer telephones, responding to questions or requests.• Mix pharmaceutical preparations, according to written prescriptions.• Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.• Price and file prescriptions that have been filled.• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.

Trained three staff members in the daily scope of the liaison duties, ensuring seamless transition for incoming personnel. Update Physical exams, the Medical Readiness Reporting System used by all Navy and Marine Active Duty and Reserve personnel. Update and verify immunization records. Coordinate schedules for the clinic to include assisting with scheduling patients, referral tracking and conferring with departments to ensure adequate access to care for 5,000 beneficiaries enrolled in the Patient Centered Medical Home.

Supervised nine Active Duty medical personnel and assisted 4 providers, while maintaining and operating the medical department for 590 personnel. Taught over 200 hours of BLS, resulting in 100% certification of over 350 personnelTreated over 200 patients with acute illnesses during a 3 month timeframe, keeping the battalion fully medically ready to deploy through monitoring and administration of required vaccinations and coordination of routine health assessments. Coordinated inventory and transfer of medical and dental supplies valued at over $300K, ensuring the smooth transition and integration of relieving battalion.

Provide oversight of ten junior personnel in the performance of administrative and clinical activities in the provision of care for a catchment area of 5,000 beneficiaries. Maintained detailed database information to evaluate performance and modified programs as warranted. Created a joint tracking system for Case Managers and Providers that improved patient compliance by 60%. Problem resolution, communications, organizational reporting and event planning. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. Initiated administrative system reviews for over fifteen departments. Review records and reports pertaining to activities such as production, monitor work activities, and evaluate performance. Implemented corporate and departmental policies, procedures, and service standards in conjunction with management. Train and instruct employees in job duties and company policies or arrange for training to be provided. Dedicated 200 hours on a comprehensive system overhaul of directives, correspondence filing systems, and in-depth administrative SOP’s that vastly improved efficiency and internal customer service by over 50%.Principal advisor to the Officer in Charge on matters pertaining to administrative and technical support, expertly carrying out the planning, coordinating and execution of a multitude of monthly report and short term taskers, while providing direct support to 40+ ancillary personnel and ten providers.

Supervised all aspects of the hospital’s busiest ambulatory care clinic seeing 6,000 patients per month by maintaining and coordinating six patient care team schedules ensuring adequate support staff coverage at all times including coverage for the ward, the clinic, range coverage, class, staff members out for the day or on leave. As physical exam coordinator, responsible for completion of over 75 separation physicals to include paperwork, bloodwork, doctors and nurses visits and CHCS computerized consultations. Tracked OPTAR for 27 departments’ worth over $1M working with the dept supply petty officers needing money transferred and took several item requests over $2K to the EPRC (Equipment Purchasing Resource Committee) for command approval.

Bachelor'S Degree, Health/Health Care Administration/Management

Emergency Medical Technology/Technician (Emt)

Associates, Health Sciences