Tyler Fitzgerald Email & Phone Number

Golden, CO, US

• Developed predictive models
• Model use cases range from Case management, cost of care, utilization management, Account managers, Underwriting, and actuary
• Underwriting value estimated at $10M+ year over year for premium rate actions due to improved list optimization compared to manual list generation by Underwriters
• Developed various models that predicted members likely to exceed $100,000 or $250,000 total allowed claims in a rolling 12 month time period
• Leveraged domain experience to create datasets to drive model development
• Development included qualifying population setup, target setup, feature engineering and algorithm selection

• Support reporting and analytics in PBM Product Innovation space
• Forecasted future EBIT for three PBM products with in drug discount space
• Forecasts were within 95% of actual each month after I took them over
• Execute various ad-hoc requests in SAS that help identify operational issues
• Develop price testing strategies to understand elasticity of drug prices to drive incremental value
• Automated various recurring reports utilizing SAS

Denver, CO, United States

• Worked in cross functional organization across business, clinical, cost of care, Health Economics and Data Science
• Define qualifying and target population for model development
• Educated various departments on the importance of test and control groups when conducting outreach campaigns to enable accurate measurement and learnings
• explained model performance KPI’s to business partners to achieve a level of comfort as to why we utilize predictive modeling for targeted outreach
• Product owner for clinical model suite
• Engaged with business owners and clinical teams around model design

Denver, Colorado

• Partner with internal stakeholders on various analytics projects
• Present analytics internally and externally
• Demonstrated the Value of a Co-pay Waiver program for members with chronic conditions with compelling visualizations
• Execute various adhoc analytics requests in SAS that bring in data from teradata and MS SQL server
• Build and batch various reporting solutions in SAS, reducing the burden of manual processes ran by multiple people – 100+ reports are generated within hours and exported to excel for consumption
• utilize SAS to develop compelling visualizations that highlight Key Performance Indicators

Denver, CO, United States

• Managed and executed four Direct Mail call Center forecasting programs across two call centers in R
• Automated the forecasting FTE by 80% by utilizing R as a primary tool for processing, manipulating, analysis and forecasting
• Automation eliminated human error and created the opportunity to turn around forecasts in one to two business days — down from five business days
• Presented forecast updates to client analytics team explaining key drivers of changes to future forecasts
• Implemented new call completion curves that reduced daily forecast variance by 15% to 30%
• Worked closely with external client

Denver, Colorado

• Developed Data and ETL processes for various datasets in SAS
• Executed logistic regression model to clone current customer base for DM/EM acquisition marketing campaigns
• Developed A/B testing strategies to measure effectiveness of various marketing acquisition campaigns
• Developed and implemented online clone model that utilized logistic regression to target prospects likely to purchase online
• Developed and executed various ad-hoc strategic analytic requests in SAS and Tableau that analyzed demographics, behavioral and attitudinal variables
• Developed weekly campaign performance reporting for Direct Mail and Email Marketing campaigns

Greater Chicago Area

• Executed Healthcare claims Analytics in Excel and SQL to construct “Value Statements” in PowerPoint that told an Analytical story
• Analyzed utilization tends across different populations, providing insights into various Health plan segments
• Improved existing processes and developed new processes that reduced lead time by 20%
• Introduced new visualization tool in conjunction with Management, Think-Cell, that enhanced visual output and improved lead time of Value Statements
• Developed new solution Analytics from data acquisition and exploration to estimated program savings
• Managed and executed various ad-hoc analyses that drove business decisions

Burlington, Vermont Area

• Project: write a program that puts the card game Rat-A-Tat-cat into a Graphical user interface (GUI) that can be played with up to 3 other Artificial Intelligence (AI’s)
• Outcome: wrote game in Java, implemented a waterfall design process, utilized object oriented programming techniques such as classes, utilized a probabilistic approach to programming the AI and created different levels.

Burlington, Vermont Area

• Project: find a dataset and build a model: built logistic regression model to forecast solar flare distributions
• Outcome: successfully built a logistic regression model that forecasted solar flare distributions based on 5 predictor variables such as size of spot and intensity of a prior coronal mass ejection (CME). Presented my.

Deerfield, IL

• Modeled Call Center Dynamics with Erlang C Mathematical model
• Developed an Analytical Framework for Service Levels
• Helped provide a baseline for the deployment of Workforce Management
• Aided in providing a better understanding of how Service Levels are affected by different variables
• Multiple scenarios were developed to explore the impact of each of the variables that affected Service Levels
• Each Scenario put an emphasis on Visualization

Burlington, Vermont Area

• Project: analyzed over 100 years’ worth of NHL statistical data
• Outcome: utilized Enthought Canopy, an analytical tool built around python. Analyzed the data and wrote a ten page write-up about my analytical findings. Built heatmap with matplotlib utilizing Googles geolocation API

Burlington, Vermont Area

• Completed weekly HW assignments that were thought provoking
• Required strong problem solving and Java coding skills
• HW assignments helped improve critical thinking and problem solving skills
• The final project was to simulate the card game war and implement it into a GUI interface

Burlington, Vermont Area

• Completed weekly HW problems that required problem solving skills
• Created an ATM simulator in python
• Created an internship database in python
• user could search the database and add internships to their favorites
• Presentation of internship project at Computer Science fair

• Groomed bunkers to playable standards
• Operated grounds keeping machinery
• Trained new co-workers on how to properly groom bunkers using bunker grooming machinery
• Frequently given responsibility of overseeing co-workers ensuring proper execution of tasks
• Replaced sprinkler system pipes and sprinkler heads

• Completed 8 hour training seminar, passing certification exam each year
• Requires an in depth knowledge of hockey rules and regulations
• Regulated game between opposing teams
• Made split second decisions amidst play
• Communicated reasoning behind calls to coaches and players
• Received high assessment on coach evaluations