Ty Fleming Email & Phone Number

Buffalo, New York, Us

• Directly managed relationships with key customers, industry groups, and other local partners• Met or exceeded all assigned quarterly upsell / retention revenue and cross-product adoption targets, while driving continuous improvement in performance and output from client success team

Buffalo, New York, Us

• Implement and execute sales strategy through prospecting, cold-calling, networking, and relationship nurturing, while leading team of 3 sales development representatives in the Eastern Region• Develop pipeline to further qualify sales opportunities while presenting to would-be customers on an inventory management / merchandising software solution• Direct in-house marketing initiatives to generate and execute new and intelligent advertising strategy unique to the consumer markets• Responsible for $600k in new annualized revenue in 2020

Buffalo, New York, Us

• Responsible for $600k in new annual revenue while maintaining account base of 120+ accounts in the North Carolina / South Carolina market• Build and maintain relationships while utilizing industry contacts to maximize growth across multiple software solutions

Buffalo, New York, Us

• Manage portfolio of 150+ accounts of our 4 largest dealership partners while successfully securing $2million annual contract• Analyze account usage trends and key customer usage metrics• Implement project management style to assure client needs on a per-store basis are met throughout product launches• Demonstrate successful cross departmental communication to meet client needs

Buffalo, New York, Us

• Selected by company founder to lead national product launch of sales enablement tool• Implemented and documented launch process for MAX product suite• Developed and analyzed usage metrics to encourage end users to provide testimonials which further increased customer adoption

Buffalo, New York, Us

• Manage portfolio of 200+ accounts while professionally engaging dealership front end users of the software system to maximize usage of loyalty• Responsible for account retention, issue resolution, and proactive case resolution• Train and coach new customers on system utilization while coordinating resolution of product issues with internal teams

• Account and trade fund management for Fortune 500 automotive clients. • Developed and effectively implemented a strategic marketing plan for Volkswagen of America while leading a team of five Marketing Concierges to assist with regional and local branding and budgeting • Collaborated closely with 565+ dealers to promote Volkswagen’s brand image through print, digital, radio, television, social, and direct mail media while driving revenue through national marketing campaigns • Introduced individual advertising plans for all dealers with an emphasis on regional and area-wide promotions, while correlating dealer participation on corporate national campaigns • Predicting future trends while understanding, brainstorming, and developing tactical planning of new marketing strategies in the marketplace to better serve the ever-changing needs of the consumer

• Directed sales, profitability, and restaurant operations of a full service high-image restaurant including staff management, training, sales development, and customer service to drive increases in customer satisfaction, revenue, and gross profit• Implemented new accounting and profit/loss standardization including labor cost, end-of-month, daily, and weekly transactions controls while focusing on customer problem identification and resolution• Developed Facebook and Facebook fan pages. Helped implement and update social media campaigns and online content for cohesive marketing communication. Analyzed results and developed strategic and tactical future programs • Guided employee use of social media to launch overall brand image to a previously unprecedented scale• Developed new digital messaging and advertising plan for special events and weekly promotions including social media, print, radio, and direct marketing securing The Red Eye of Chicago’s “Best Irish Establishment” title and driving a 200% increase in overall revenue annually

Chicago, Il, Us

• Prospecting and cold-calling potential clients to further qualify sales opportunities. Run presentations with current and would-be customers on a national-level to sell voice/ data services to medium and Fortune 1000 companies.• Responsible for building account base from ground up. Handling the consumers’ needs through strong analytical skills, a keen attention to detail, and one-on-one interaction to find the most creative solutions. • Assisted in expanding Chicago-land’s only debt-free, facility-based network telecom company to the national level. (Recently built offices in Los Angeles and San Francisco area). • At or above $3500 monthly sales quota 16 out of 20 months. In Q3, Q4 ‘05, and Q1 ’06, part of 8-member sales team with highest sales revenue beating out other two teams by over 20%.

New York, Ny, Us

• Provided client and project assistance during the launching of the Athens 2004 Olympic Games Commercials. Worked closely with executive team in promoting local and national talent.• Assisted in planning ‘Talent and Producer Seminar’ at Rockefeller Plaza while setting up informational discussion with starring speakers: Tom Brokaw, Brian Williams, Neil Shapiro, Jeff Zucker, and Conen O’Brien. • Worked closely with marketing department to organize, prepare, and distribute media commercials, create presentations, track advertisements, update databases, and calculate advertorial rates through cost and ad positioning projects.