Tyler Gillespie Email & Phone Number

Calgary, Alberta, Canada

• Food and Beverage Manager overseeing all aspects of dining services including but not limited to hiring, training, inventory, payroll, event planning and execution.

Banff, Alberta, Canada

• Ensured hotel and patrons of Sunshine Village Ski Resort received world-class service and exceptional hospitality in a fine dining atmosphere.• FOH manager responsible for inventory & ordering, scheduling & training, staff cash outs, and ensuring all staff complete daily side duties.• Curated and trained cocktail menu for all venues resort-wide.

Waterton Park, Alberta, Canada

• Created daily cocktail features and served guests at this UNESCO world heritage site located within Waterton Lakes National Park.• Managed social media accounts to promote the hotel, the food and beverage department and activities for guests.

Kelowna, British Columbia, Canada

• Assisted owners in opening second location of Nelson B.C's famous Cantina Del Centro in downtown Kelowna.• Supervised the FOH with a focus on guest relations and building connections with neighboring businesses.

Port Severn, Ontario, Canada

• Trained and developed a new seasonal team of servers and bartenders.• Coordinated the dine times and seating plans for upwards of 160+ guests.• Successful in organising and ensuring guest satisfaction at events including business retreats, bus tours and weddings.

Brighton, United Kingdom

Designed promotional materials for internet & magazine marketing while growing and maintaining social media accounts.Responsible for the coordination of corporate and family bookings totalling over 6500 covers during the holiday season.Managed over 25 staff on any given night across 4 floors.

Toronto

• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.• Appropriately suggested additional items to customers to increase restaurant sales.• Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Toronto, Ontario, Canada

 Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Optimized profits by controlling food, beverage and labor costs on a daily basis.

Jeonju, Jeollabuk-Do, Korea

Teaching English as a foreign language to students of all ages, Pre-K to adult professionals, in Jeonju, South Korea• Designed lesson plans focused on age and level-appropriate material.• Collaborated with coworkers to monitor and review student development.• Adapted teaching techniques that facilitated documented student success by reviewing and responding to individual learning methods.• Earned positive verbal/written feedback from parents and school administration… Show more Teaching English as a foreign language to students of all ages, Pre-K to adult professionals, in Jeonju, South Korea• Designed lesson plans focused on age and level-appropriate material.• Collaborated with coworkers to monitor and review student development.• Adapted teaching techniques that facilitated documented student success by reviewing and responding to individual learning methods.• Earned positive verbal/written feedback from parents and school administration regarding classroom instruction and student learning success. Show less

Toronto

• Consistently kept a clean and safe environment• Followed proper food handling methods and maintained correct temperature of all food products.• Established and maintained open, collaborative relationships with the kitchen team.

Canlan Icesports At York University

• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.• Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.• Managed accounts payable, accounts receivable and payroll.

Vaughan, Ontario

• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.• Optimized profits by controlling food, beverage and labor costs on a daily basis.• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.• Increased weekly revenue through the creation and implementation of daily specials and promotions.

Caledon East

• Assisted veterinarians in examining animals.• Restrained animals during veterinary procedures.• Prepared and administered medications

Brampton

• Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.• Persistently strove for continual improvement and worked cooperatively as a team member. • Consistently produced exceptional menu items that regularly garnered diners' praise.

Bachelor Of Arts (B.A.), Human Geography

Obtained Bachelor of Arts degree in Geography from York University, concentrating studies on Human Geography and Demographics. Developed.

Tefl/Tesol, Teaching English As A Second Or Foreign Language/Esl Language Instructor